Beyond IT: Adapting GLPI for Cross-Departmental Service Management
GLPI (Gestionnaire Libre de Parc Informatique) has long been recognised as a robust, open-source ITSM (IT Service Management) platform, but its capabilities extend far beyond traditional IT departments. With its flexible architecture, custom forms, workflows, and powerful asset management, GLPI is perfectly positioned to support other business functions - from HR and facilities to procurement and customer service.