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The Foundations of Good Documentation with K15t

As you may have read in our recent blog post, we have just released a new app for the Atlassian Marketplace called Email Attachments for Service Desk, allowing users to send real mail attachments in customer notification emails from Jira Service Desk - simple and easy. As part of releasing the app,...

Easy Email Attachments for Jira Service Desk

Let's talk about email attachments. Not very exciting, but used every day, by nearly everyone. In fact we are going to discuss email attachments and Jira Service Desk. Now, not only do we strongly recommend Atlassian’s Jira Service Desk (JSD) to our customers, but we also extensively use it...

What is RPA and how it can help you?

One of the fastest-growing sectors of IT nowadays is Robotic Process Automation, shortened to RPA. As with all new things in the world, there is a lot of confusion and buzz words flying around. We thought it might be a good idea to introduce RPA to you all, answer some common questions, and - most...

How BDQ makes remote working easier during the coronavirus pandemic

Undoubtedly the current coronavirus (COVID-19) situation presents an unprecedented challenge to organisations of all sizes and for each of us as individuals.

Migrating to Atlassian Cloud - 10 hard won lessons!

We've migrated several customers to Atlassian's Cloud. Many customers want to have a pure SaaS offering, whereby they do not need to run any systems at all, but simply consume the service. Here are some of the lessons learned.

Atlassian Summit Retrospective

Atlassian’s tenth Summit user conference has just ended in Las Vegas. We thought we should break the adage that What Happens in Vegas, Stays in Vegas and give you an overview of the exciting product announcements from the conference. 

Confluence Security Advisory

Are you a Confluence user? If so, you should be aware that Atlassian have today announced two critical security vulnerabilities (both Server and Data Center versions but not Cloud).

World Book Day

Today is World Book Day and to celebrate we thought we would share just a few books that we have found useful or enjoyed.

Managing multiple projects in Jira AKA project portfolio management

In this webinar recording, BDQ CEO Chris Bland discusses how to successfully manage multiple projects in Atlassian's Jira.

Atlassian Summit 2018 – What news for customers?

Atlassian held its annual Summit, Atlas Camp and Partner conferences in Barcelona last week and for the first time held a Trello Day. These highlights of the Atlassian ecosystem year cover Jira, Confluence and other products from the user, developer, and partner perspectives.

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