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What we solve

Service & work management, solved properly.

Practice areas spanning ITSM & ESM, work management, AI automation, asset management and cloud migration — independent, product-agnostic advice across the platforms we know best.

Automation, collaboration & work management

Helping complex organisations work flatter, faster and more dynamically

Expert consulting and managed services to help complex organisations to work flatter, faster and more dynamically. We specialise in automation, collaboration and work management, particularly in IT. Examples of areas we help customers with are below. We can help you find the missing piece to unlock your potential.

BDQ Solution Partners

Proving our commitment to certified expertise

Proving our commitment to making sure you get the best possible help from certified experts. With everything we do, we want to be best, to be able to give our customers the best. As such, we don't just want to know the products, we want to be experts. To this end, wherever possible, we strive to achieve the highest possible accreditation for the products and solutions we offer.

Crown Commercial Service Supplier

We are a UK partner for Atlassian and Sonatype with certified staff, and we can supply software and services to the UK public sector via G-Cloud 14. We have large public sector customers and can supply with standard VAT invoicing on NET30 terms, in GBP or USD as required.

Our G-Cloud lots cover both Atlassian and Sonatype.

BDQ Solutions

Consultancy and managed services from BDQ

A range of certified consulting and managed services to help you get the most from your investment.

Enhancement Hours

Get best practice and configuration consultancy. The most convenient way to get the certified expertise you need — a bank of hours that you can use when it suits you. We offer a simple, convenient way of getting the expertise you need, while also avoiding inaccurate quotes by providing the flexibility of pre-paid hours. Get free hours when you buy products through us.

Review & Assessment

A low cost, low risk way to get the assistance you need. We offer the benefit of our Atlassian Certified experts' knowledge and advice. We will also provide you with a set of no-obligation recommendations. You can then prioritise what is important to you. We can also provide you with a no-obligation quote for work needed after the assessment.

Digital Adoption Services

Ensure software is being used consistently across teams. Implementing new software can give you the edge over your competition, but only if your teams are consistently using it in the right way. Team based products need team based adoption — that's where BDQ can help ensure that everyone is using the software you invested in for the desired intent and to its fullest extent, consistently.

PII Services

Our solution to help you find unauthorised data. BDQ's bespoke service can detect Personal Identifiable Information (PII) in text and attachments. We detect PII in Jira, Confluence, their attachments and file folders. It is ideal for audits, or for regular checks to ensure that organisations are not holding unauthorised data.

GDPR Consultancy

Make sure that you are compliant and up-to-date. GDPR has been a disruptive change, which must be managed correctly. BDQ has extensive expertise in data profiling and data discovery. We offer consultancy services to carry out Personal Information Audits to identify the data that your organisation currently holds, that falls within the provisions of the legislation.

DevOps Services

Get great, high quality software shipped faster. Challenge and win in the new digital world using practices adopted by the most disruptive companies. We can help if you want to improve collaboration between Dev and Ops with the Atlassian products, or if you want to improve your AWS/Azure CI/CD processes to ship faster.

Test Automation & Management

Reduce costs and increase quality with automation. Is testing a bottleneck in your DevOps pipeline? Whether you need a team to deliver a project, require high quality short-term consultancy or training, or wish to expand your existing team with specialist staff, we can help.

Atlassian Solutions

Get more from your Atlassian investment

Professional, painless consultancy and managed services as an accredited Atlassian Solution Partner.

Atlassian Enterprise

Scale with confidence using all the benefits of Premium & Access. Accelerate enterprise innovation — connect, accelerate, and scale your entire enterprise. Atlassian Enterprise plans provide enterprise-grade governance controls and security for products such as Jira Software, Jira Service Management and Confluence.

Jira Work Management

Work management for technical & non-technical teams. Atlassian's structured work management tool for organisations to plan and track work across teams. Jira Work Management provides your non-tech/business teams with the same benefits presented in a format tailored for business users including dashboards and time oriented views such as lists, timelines and calendars.

Cloud Migration Services

Quicker and more cost effective than doing it in-house. We are an accredited Atlassian Solution Partner with Atlassian certified staff, and we have a track record of implementations for companies of all sizes. Whether you have an Atlassian Server or Data Center instance, migrating to the Atlassian Cloud can be a lengthy and complex proposition.

Jira Service Management

Fast, painless fixed price ITSM implementations. Tired of the same old sub-par systems and lack of reporting? There is a better way. We are an accredited Atlassian Solution Partner with Atlassian certified staff, and we have a track record of implementations for companies of all sizes.

BDQ AtlassianCare

Cost effective, flexible care options. Ever wish you had your own, certified Atlassian Administrator? Well now you can. BDQ AtlassianCare provides flexible remote consultancy and advice for your Atlassian solutions. Get remote help, monitoring or ad-hoc support when needed.

Other Atlassian Services

Maximise the potential of your Atlassian products. Atlassian services are fundamentally about enabling collaboration and teamwork through the use of technology. We provide professional, painless consultancy services for Atlassian products. We are an accredited Atlassian Solution Partner.

Other Solutions

Beyond Atlassian

We help you get the most from other leading work management and practice management platforms.

Asana Digital Work Management

A simple, flexible way to manage work for business. Team based products like Asana need team based adoption. This is where BDQ can help. We are an accredited Asana Solution Partner. To get the most out of any team based solution, our experience is that initial configuration and training is best done by experienced staff, so that you set off on the right foot.

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Get in touch — let's talk about what you need

Get in touch, let's talk about what you need. Tell us about your challenge and we'll help you find the missing piece to unlock your potential.

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