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BDQ Solutions

Lightning Implementations
For people who know what they want, and want it done fast
Enhancement Hours
Get best practice and configuration consultancy.
Review and Assessment
A low cost, low risk way to get the assistance you need.
Digital Adoption Services
Make sure software is being used consistently across teams.
PII Services
Our solution to help you find unauthorised data.
DevOps Services
Get great, high quality software shipped faster. Faster.
Test Automation & Management
Reduce costs and increase quality with automation.

    Atlassian Solutions

    Atlassian Enterprise
    SCALE WITH CONFIDENCE USING THE BENEFITS OF pREMIUM AND aCCESS
    Jira Work Management
    work management for technical & non-technical teams.
    Cloud Migration Services
    Quicker and more cost effective than doing it in house.
    Jira Service Management / ITSM
    Fast, painless, fixed price ITSM implementations.
    BDQ AtlassianCare
    Cost effective, flexible care options.
    Other Atlassian Services
    Maximise the potential of your Atlassian products.

      Other Solutions

      LEXZUR PRACTICE MANAGEMENT
      Complete MANAGEMENT software for legal practitioners.
      Asana Digital Work Management
      A simple, flexible way to manage work for business.

      Solutions

      Expert consulting and managed services to help complex organisations to work flatter, faster and more dynamically.

      To find out more detail on a Solution or how we implement it, check out our Solutions Home page.

      SOLUTIONS HOME →
        Partner Products

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          BDQ partners with the best work management solution providers to offer a range of software options to solve any problems you may have. And where a solution doesn't exist, we create one with our BDQ Original apps and add-ons.

          VIEW ALL PRODUCTS →

           

          bdq-cred-reseller-600x600Fulfil your software product needs through BDQ and enjoy all the benefits we offer as Value Added Resellers

          RESELLER BENEFITS →

            Training

            BDQ provides high-quality technology training to customers in the UK, EU and US.

            Our customers range from small companies to non-profits to multinational enterprises. They all want to maximise employee productivity.

            We listen to what our customers want to achieve and tailor the syllabus accordingly when delivering courses.

            Training Home →

              About Us

              This is where you can find out all about BDQ. Where did we come from, what is our goal, what do our customers have to say about working with us? You'll find all those answers and more using the links here.

              However, if you have any questions that you haven't found answers for, feel free to get in touch.

               

                Lightning Implementations

                Simple. Fast. Effective.

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                Fast

                Implementation

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                Best Practice

                Configuration

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                Training &

                Support

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                If you know what you need, and you want fast results, choose a BDQ Lightning Implementation.

                 

                 

                Exactly what is entailed in a BDQ Lightning Implementation depends on the software required. Below, we go into more details for some of the different software options we offer.

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                Asana is a flexible, user-friendly way to manage work for business. BDQ’s Asana Lightning Implementation gets your team collaborating and managing work, quickly and effectively.

                 

                This is for customers who...

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                Work in SMEs, or teams within
                larger organisations

                Have known
                business processes

                Have a defined budget

                Want a fast, turnkey implementation with minimal customisation

                 

                Team-based collaboration solutions need successful adoption in order to maximise their benefits. Our experience is that initial configuration and training is best done by experienced staff so that you set off on the right foot.

                We also find that staff in most companies are busy doing their regular “day jobs”. There is not the time or capacity to learn a new product, review what is currently in place, and identify how to configure, QA, roll out train, and adopt.

                The other problem is that a product may have been brought in by a small number of people, who then simply don’t have the bandwidth to roll out what would be a great solution for their company.

                We can help with this. Our Asana Lightning Implementation is a fast, effective implementation where we demonstrate and configure the software to your needs, and train your staff in it, so that you get a project management solution that people actually use.

                 

                Key Benefits

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                Fast, effective
                implementation

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                Controlled
                budget

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                Improved
                collaboration

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                Best practice from
                certified professionals

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                Staff training
                and adoption

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                Effective project
                management

                 

                To read more about the outcomes/deliverables of an Asana Lightning Implementation, please download our Lightning Implementation PDF.

                DOWNLOAD

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                Jira Service Management (JSM) is great for companies that wish to move into a scalable system from just using E-Mail or Database to deliver and track their day-to-day ITSM Work. This offering will provide you with a scalable ITSM Solution out of the box.

                This is for customers who...

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                Want to use ITSM practices:
                Incidents, Service Requests,
                Changes & Problems

                Want to improve management
                reporting with meaningful
                standard KPIs & SLAs

                Want to improve change
                management & approvals

                Are currently using e-mail/in-house solutions to service end users & customers

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                Work for SME's or teams within larger organisation

                Have a defined budget

                Want a fast turnkey implementation with minimal customisation

                Want service management for all departments, not just IT teams


                Atlassian JSM, when implemented out of the box, receives the four main ITSM Processes: Incident, Service Request, Problem, and Change and out-of-box Reporting. You will get a branded self-service portal, email intake, and an integrated knowledge base for documents you want to serve to customers. This offering will allow a company to move from an ad-hoc solution into a turn-key service desk that will grow with you as you mature as an organization.

                Key Benefits

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                Fast, effective
                implementation

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                Controlled
                budget

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                Staff training
                and adoption

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                Management
                reporting

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                Effective service
                management

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                Modern ITSM
                service desk

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                Knowledge
                base

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                Service management for non-IT teams e.g. HR, Legal, Facilities

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                Self Service portal
                and email 

                 

                To read more about the outcomes/deliverables of a Jira Service Management Lightning Implementation, please download our Lightning Implementation PDF.

                DOWNLOAD

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                Jira Work Management makes it easy for business teams to plan, collaborate, deliver, and report on work – all in one place. If you are already using Jira Software for technical teams, and want to have all your teams using the same work management tooling and reporting, Jira Work Management is a great choice for your business.

                 

                This is for teams who...

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                Work for SMEs, or teams within larger organisations

                Have a defined budget

                Want a fast turnkey implementation with minimal customisation

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                Work in non-technical teams and want better project management

                Already use Jira for Dev teams & want your non-tech teams to use modern work management tools


                The needs of business users are not necessarily the same as development staff. Our experience is that it is best to have these needs at the forefront when performing the initial configuration and training of Jira. It is not necessarily a good idea to try and make business users adopt a configuration that is set up for software project management.

                We also find that staff in most companies are busy doing their regular “day jobs”. There is not the time or capacity to identify the needs of a new set of users, configure a product accordingly, and then roll out, train, and adopt.

                We can help with this. Our Jira Work Management Lightning Implementation is a fast, effective implementation where we demonstrate and configure the software to your needs so that business users successfully adopt it.

                Key Benefits

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                Fast, effective
                implementation

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                Controlled
                budget

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                Staff training
                and adoption

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                Meaningful
                reporting

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                Tailored for
                business users

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                Effective project
                management

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                Improved
                collaboration

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                Best practice from
                certified professionals

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                Controlled
                permissions

                 

                To read more about the outcomes/deliverables of a Jira Work Management Lightning Implementation, please download our Lightning Implementation PDF.

                DOWNLOAD

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                BDQ's Jira Software Lightning Implementation gets your teams onboarded with Jira Software, collaborating and delivering software, fast and effectively.

                 

                This is for customers who...

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                lip-jira-budget-600x600

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                Work for SMEs, or teams within larger organisations

                Have a defined budget

                Want a fast turnkey implementation with minimal customisation

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                Want to manage projects using modern, collaborative tools

                Want tools that will support them working in an Agile way

                Want tools that can be integrated with build process and source control

                 

                Jira Software is optimised for all teams, especially those delivering software. It supports both Agile Scrum and traditional project delivery methods and it links with repositories, build tools, Jira Service Management, and Confluence for a full lifecycle solution.

                Software development collaboration solutions need both tool and process adoption in order to maximise benefits. If you are adopting an Agile development solution, your team should also adopt Agile processes and roles to get the best out of it.

                Our experience is that helping a team with process, roles, and tool configuration is best done by people with prior experience.

                It is often the case that adopting Jira Software “as is”, and making sure that everybody uses it effectively, gets more benefits than lots of customisation, which can be done later if needed.

                We can help with this. Our Jira Software Lightning Implementation is a fast, effective implementation where we demonstrate and configure the software to your needs, and train your staff in how it works, along with guidance on the Agile Scrum methodology, so that you get a project management solution that people actually use. We also help you link it to your repositories and help with best practice in terms of version control and release management.

                If your team requires an Agile Transformation, to help them move to Agile processes, we can assist with this. We can also help with portfolio management, time tracking, QA, and test management processes, both manual and automated.

                Key Benefits

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                Fast, effective
                implementation

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                Controlled
                budget

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                Training in how Agile processes and
                Roles map onto product features

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                Visualisation of backlogs
                & work in progress

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                Documentation
                management

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                Best practice use
                of Jira

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                Agile or Waterfall
                support

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                Integration with
                Source Repositories

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                Integration with
                build tools

                 

                To read more about the outcomes/deliverables of a Jira Software Lightning Implementation, please download our Lightning Implementation PDF.

                DOWNLOAD

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                Lightning Implementation is only one of the packages we offer. We have options that cater to businesses of all types, sizes, uses and budgets.
                If you're unsure which option which is best for you, please get in touch. Let's talk about what you need.

                Like what you've read so far?

                Get in touch, let's talk about what you need.

                 

                Get in touch