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Training · Introductory to Intermediate

Jira Administration (Part 2)

Taking it to the next level — more complex schemes and advanced workflow configuration.

This course follows on from the Jira Administration Part 1 course. It continues the same case study and goes deeper into the administration tasks covered in Part 1, focusing on Jira Software and Jira Work Management.

Should Cloud customers take this course? It depends. What you learn applies to Jira Cloud, however there are some differences — user and group management has moved to Site Administration, the course does not cover Independent projects, and the UI and navigation differ from the Cloud product. If you are comfortable with these differences, you will benefit from taking this course.

This course explores more complex schemes (only permission and notification schemes were covered in Part 1), more advanced workflow configuration, and board and sprint permissions. It is structured around a case study where an organisation creates a set of configurations and schemes to apply to new and in-progress projects. Real-world examples and best practices are emphasised.

What you’ll learn

  • Ask stakeholders the right questions to extract the business requirements
  • Map business requirements to Jira configurations
  • Create issue types, fields and screens
  • Customise workflows to match how your teams work
  • Configure who can manage sprints and administer boards
  • Create a set of standard schemes and configurations to use
  • Establish Jira administration best practices

Topics covered

  • Mapping your business requirements into Jira
  • Configuring issue types, fields, screens and their associated schemes
  • Customising workflows with conditions, validators and post functions
  • Configuring board and sprint permissions
  • Applying configurations to new and existing projects

Who should attend

Designed for new Jira administrators — anyone who administers Jira Software, Jira Service Management and/or Jira Work Management. We recommend taking Jira Administration Part 1 first.

Prerequisites

  • Jira Essentials
  • Getting Started with Jira Software
  • Jira Administration Part 1

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