BDQ Solutions

Enhancement Hours
Get best practice and configuration consultancy.
Review and Assessment
A low cost, low risk way to get the assistance you need.
Digital Adoption Services
Make sure software is being used consistently across teams.
PII Services
Our solution to help you find unauthorised data.
GDPR Consultancy
Make sure that you are compliant and up-to-date.
DevOps Services
Get great, high quality software shipped faster. Faster.
Test Automation & Management
Reduce costs and increase quality with automation.

    Atlassian Solutions

    Jira Work Management
    work management for technical and non-technical teams alike.
    Cloud Migration Services
    Quicker and more cost effective than doing it in house.
    Jira Service Management / ITSM
    Fast, painless, fixed price ITSM implementations.
    BDQ AtlassianCare
    Cost effective, flexible care options.
    Other Atlassian Services
    Maximise the potential of your Atlassian products.

      Other Solutions

      App4Legal Practice Management
      Complete managament software for legal practitioners.
      Asana Digital Work Management
      A simple, flexible way to manage work for business.
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      Solutions

      Expert consulting and managed services to help complex organisations to work flatter, faster and more dynamically.

      With the help of our trusted partner:

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        BDQ Originals

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          Other products

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              Products

              Whether it's our own Atlassian Marketplace apps or the apps that we provide a value-added-reseller service for, you can trust BDQ for the best support, consultancy, training and implementation available.

               

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                Training

                • We provide high quality technology training to customers in the UK, EU and US.

                • Our customers range from small companies to multi-nationals. They all want to maximise employee productivity.

                • We listen to what our customers want to achieve, and take this into account when delivering the courses.

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                  About Us

                  This is where you can find out all about BDQ. Where did we come from, what is our goal, what do our customers have to say about working with us? You'll find all those answers and more using the links here.

                  However, if you have any questions that you haven't found answers for, feel free to get in touch.

                   

                    - Case Study -

                    2iC

                    "Before the engagement with BDQ we had a problem. Now we no longer have that problem. It is better for us to focus our efforts on revenue generating work and growing the business rather than becoming expert Jira and Confluence administrators. We can rely on BDQ to be the Atlassian experts for us."

                    Graham Booth | Chief Executive Officer and Co-founder, 2iC

                    2iC Case Study - featured image

                    Enabling controlled and secure information sharing with business partners using Confluence

                     

                    Background

                    2iC use Confluence extensively for communications between internal and external developers, and to provide product documentation and a knowledge base for customers. Security is critical and must ensure that information is only visible or editable to the correct users. 2iC had two separate instances of Confluence, one for internal users and one for customers, but this separation made moving information between the two cumbersome and time consuming.

                    Additionally, 2iC started using Atlassian Jira about 6 years ago and since that time the product has evolved considerably. In particular, the issue management workflows they were using came from the superseded GreenHopper product which has been replaced by Atlassian. 2iC wanted to switch to using the more modern Agile workflows from Jira Software to ensure that they are using the current best practices to support their immediate development efforts and form a solid foundation moving into the future. Also, over time they had set up a number of different Jira instances, one for internal use and others for working with partners, and wanted to consolidate to a single instance to simplify administration and avoiding copying issue contents across systems.

                    Solution

                    BDQ combined the two old instances and rationalised the number of spaces. Working closely with 2iC to understand their security requirements, a detailed security scheme based on groups was developed and documented. 2iC now has a way of securely sharing information through Confluence and the scheme configured by BDQ makes management of user access easier and more transparent. The process of developing documentation internally and then sharing it with customerslater is much easier, saving the users a considerable amount of time.

                    Also, BDQ developed a migration plan to combine 2iC's Jira instances and carried out a series of dry runs to ensure that when cutting over the work could be completed in a single day to minimise disruption and downtime for the users. To smooth adoption of the new issue management workflows, a training workshop was held with the developers to make them familiar with how the modern Agile workflows worked.

                    Outcome

                    “The new instances set up and configured by BDQ have delivered exactly what I wanted. We have confidence in how the permissions scheme has been configured in Confluence and the Jira workflow will support our development efforts going forward.

                    Our secondary objective was to form a relationship with an Atlassian Solution Partner who has the expertise available to help us going forward. BDQ understand our needs and we are comfortable they will be able to fill that need.”

                    Graham Booth, Chief Executive Officer and Co-founder, 2iC

                     
                    "The new instances set up and configured by BDQ have delivered exactly what I wanted. We have confidence in how the permissions scheme has been configured in Confluence and the Jira workflow will support our development efforts going forward".

                    Graham Booth
                    Chief Executive Officer and Co-founder, 2iC

                    2ic device

                    About 2iC

                    Egham-based 2iC Limited is an award-winning, agile company that makes innovative software to securely and flexibly connect and control disparate old and new digital systems where previously it was too difficult,
                    too expensive or too slow. 2iC’s products are optimised for technology lean environments such as industrial field operations, the battlefield or front-line emergency services.

                    2iC enables organisations with distributed platforms to cost effectively and rapidly enhance their current and future capabilities; link the ‘last mile’ to the enterprise and achieve maximum flexibility and speed to deploy coordinated behaviour across distributed devices.

                    Proven by the UK Ministry of Defence, 2iC is currently working to introduce the technology to emergency services and security, transport, energy and Internet of Things (IoT) markets and is actively researching the rapidly
                    growing renewable energy, smart grids, telehealth and emergency first sectors.

                    www.2icworld.com

                     

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