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      Solutions

      Expert consulting and managed services to help complex organisations to work flatter, faster and more dynamically.

      With the help of our trusted partners:

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        BDQ Originals

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          Other products

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              Products

              Whether it's our own Atlassian Marketplace apps or the apps that we provide a value-added-reseller service for, you can trust BDQ for the best support, consultancy, training and implementation available.

               

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                Training

                • We provide high quality technology training to customers in the UK, EU and US.

                • Our customers range from small companies to multi-nationals. They all want to maximise employee productivity.

                • We listen to what our customers want to achieve, and take this into account when delivering the courses.

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                  Resources

                  From webinar recordings to whitepapers, case studies to blog posts. Help yourself to our free content that will hopefully inform and inspire.

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                    About Us

                    BDQ is a digital transformation specialist founded in London, with its roots in product development.

                    We combine great products with highly experienced consultants to help our customers manage tasks, automate work and collaborate more effectively.

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                    What we do

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                    Consultancy
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                    Integration and development
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                    Training and support

                    We help our customers work and collaborate better through the use of technology. Our staff are either technologists or management consultants, and we partner with companies who have great technology. Where possible, we prefer to specialise in particular technologies, to give customers the best possible results.

                    Our customers range from small consultancies, through to enterprise companies engaging on billion dollar projects.

                    We specialise in the Atlassian products, particularly Jira Service Management.

                     

                    Our Background

                    BDQ was founded in 2002 and launched its first product later that year – a Data Profiling product, BDQ Analysis. Along with notable direct customers (e.g. Swiss Re, Lloyds of London, Tokio Marine, COLT), we developed commercial relationships with leading data quality vendors, which saw BDQ Analysis included as part of packaged solutions and sold across Europe, the Americas and Australasia.

                    This was followed up with data quality monitoring tools such as Data Monitor, used by the Atomic Weapons Establishment, and then DataQA, a fully customisable data rule testing solution.

                    We have since written apps for Atlassian tools which can be found in the Atlassian Marketplace.

                    This use of the Atlassian product suite to write our own software products, then selling and supporting them within large companies and business partners has given us a wealth of practical experience to draw on.

                     

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                    How we work with you

                    At some point during initial meetings with a prospective customer, we are asked some variation of the the same question "So, how does it work?". Well, we have two main options, so our answer is usually the same:

                    "We like to keep it simple."

                    Option 1 - Fixed Price Projects

                    This is the option for you if you know exactly what you want and would like someone with the knowledge, training and expertise to implement those changes for you. After all -

                    "It is cheaper and quicker to use an experienced Atlassian Solution Partner like BDQ, than to do it internally"

                    For example: perhaps you'd like a Fixed Price Assessment? Or you'd like to implement a modern ITSM system like Atlassian's Jira Service Management or Asana Work Management? Or maybe you need to migrate your on-prem/Data Center/Server instance to the Atlassian Cloud?

                    You tell us what you want to achieve and we give you a fixed cost and timeline for doing it. Plus, you can always combine this with the Enhancement Hours option for ongoing support after your project has been completed.

                    Option 2 - Enhancement hours

                    This is the option if the scope is not fixed, or you have a range of ad hoc improvements that you want to make over a period of time. It could be that a small change is all you need or that your workload prevents you from shutting down for long periods. 

                    You can purchase pre-paid banks of hours that can be redeemed by submitting a request through our Support Desk. Plus, when you purchase Atlassian, App4Legal or Asana products through us, we include four (4) Enhancement Hours with your purchase, free of charge.

                    This gives you the benefit of our expertise without a massive financial commitment upfront.

                    find out more about our enhancement hours

                    Get in touch

                     

                    Our AIM

                    BDQ's Engagement Process is an Agile, transparent method of delivering changes for clients. We use an Accelerated Implementation Methodology (AIM), which can be broken down into the following steps:

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                    BDQ's Engagement Process is an Agile, transparent method of delivering changes for clients.

                    We Discover what's needed, jointly Plan how the project is to be delivered and then Execute the plan, iterating through prototypes until the solution is finalised. Deployment includes training and implementation. We then we look to Enhance the solution, to ensure you are getting the most from your investment.

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                    DISCOVERY

                    PLAN

                    EXECUTE

                    DEPLOY

                    ENHANCE

                    • Outcomes & pain points
                    • Demo
                    • Engagement decision
                    • Tailored demo
                    • Design workshop
                    • Joint plan of action
                    • Prototype
                    • Demo & review
                    • QA & test
                    • Establish conventions
                    • Training & drop-in sessions
                    • Implementation
                    • Additional reporting
                    • Further automation
                    • Ad-hoc training
                     

                    Customer Case Studies

                    Engaging a company that you have no previous interactions with can be a daunting prospect, especially when there may be important sensitive data and other security aspects involved.

                    So how do you know that we are a competent, trustworthy, reliable company?

                    Ultimately, you will make your own decision, but maybe reading through what previous customers have said regarding their experiences working with us will help to ease any concerns you may have.

                    We have included a few of our customer case studies for your convenience, but we have many more if you need further convincing.

                    go to case studies →

                     

                     

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                    Like what you've read so far?

                    Get in touch, lets talk about what you need.

                     

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