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BDQ Solutions

Lightning Implementations
For people who know what they want, and want it done fast
Enhancement Hours
Get best practice and configuration consultancy.
Review and Assessment
A low cost, low risk way to get the assistance you need.
Digital Adoption Services
Make sure software is being used consistently across teams.
PII Services
Our solution to help you find unauthorised data.
DevOps Services
Get great, high quality software shipped faster. Faster.
Test Automation & Management
Reduce costs and increase quality with automation.

    Atlassian Solutions

    Atlassian Enterprise
    SCALE WITH CONFIDENCE USING THE BENEFITS OF pREMIUM AND aCCESS
    Jira Work Management
    work management for technical & non-technical teams.
    Cloud Migration Services
    Quicker and more cost effective than doing it in house.
    Jira Service Management / ITSM
    Fast, painless, fixed price ITSM implementations.
    BDQ AtlassianCare
    Cost effective, flexible care options.
    Other Atlassian Services
    Maximise the potential of your Atlassian products.

      Other Solutions

      LEXZUR PRACTICE MANAGEMENT
      Complete MANAGEMENT software for legal practitioners.
      Asana Digital Work Management
      A simple, flexible way to manage work for business.

      Solutions

      Expert consulting and managed services to help complex organisations to work flatter, faster and more dynamically.

      To find out more detail on a Solution or how we implement it, check out our Solutions Home page.

      SOLUTIONS HOME →
        Partner Products

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          BDQ partners with the best work management solution providers to offer a range of software options to solve any problems you may have. And where a solution doesn't exist, we create one with our BDQ Original apps and add-ons.

          VIEW ALL PRODUCTS →

           

          bdq-cred-reseller-600x600Fulfil your software product needs through BDQ and enjoy all the benefits we offer as Value Added Resellers

          RESELLER BENEFITS →

            Training

            BDQ provides high-quality technology training to customers in the UK, EU and US.

            Our customers range from small companies to non-profits to multinational enterprises. They all want to maximise employee productivity.

            We listen to what our customers want to achieve and tailor the syllabus accordingly when delivering courses.

            Training Home →

              About Us

              This is where you can find out all about BDQ. Where did we come from, what is our goal, what do our customers have to say about working with us? You'll find all those answers and more using the links here.

              However, if you have any questions that you haven't found answers for, feel free to get in touch.

               

                 

                 

                About Us

                BDQ provides painless, professional Work Management solutions to Enterprises, Public Sector and mid-market customers in the UK, US and EU.

                We provide UK based high quality remote-first services with an emphasis on prototyping, fast delivery and adoption.

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                What we do

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                Consultancy
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                Integration and development
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                Training and support

                We help our customers work and collaborate better through the use of technology. Our staff are either technologists or management consultants, and we partner with companies who have great technology. Where possible, we prefer to specialise in particular technologies, to give customers the best possible results.

                Our customers range from small consultancies, through to enterprise companies engaging on billion dollar projects.

                We specialise in ITSM and Work Management solutions.

                 

                Our Background

                BDQ was founded in 2002 and launched its first product later that year – a Data Profiling product, BDQ Analysis. Along with notable direct customers (e.g. Swiss Re, Lloyds of London, Tokio Marine, COLT), we developed commercial relationships with leading data quality vendors, which saw BDQ Analysis included as part of packaged solutions and sold across Europe, the Americas and Australasia.

                This was followed up with data quality monitoring tools such as Data Monitor, used by the Atomic Weapons Establishment, and then DataQA, a fully customisable data rule testing solution.

                We have since written apps for Atlassian tools which can be found in the Atlassian Marketplace.

                This use of the Atlassian product suite to write our own software products, then selling and supporting them within large companies and business partners has given us a wealth of practical experience to draw on.

                 

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                How we work with you

                At some point during initial meetings with a prospective customer, we are asked some variation of the the same question "So, how does it work?". We provide UK based, high quality, remote first services. We manage delivery using Jira and Confluence, providing transparent updates to you, the customer.

                "We like to keep it simple."

                Projects and outcomes

                We can help if you have a goal, pain point, or outcome in mind, and would like someone with the knowledge, training and expertise to implement those changes for you. After all -

                "It is cheaper and quicker to use an experienced Atlassian Solution Partner like BDQ, than to do it internally"

                For example: perhaps you'd like a Fixed Price Assessment? Or you'd like to implement a modern ITSM system like Atlassian's Jira Service Management? Or maybe you need to migrate your on-prem/Data Center/Server instance to the Atlassian Cloud?

                You tell us what you want to achieve and we will give you an estimate and timeline for doing it. Plus, you can always combine this with the Enhancement Hours option for ongoing support after your project has been completed.

                Enhancement hours

                These hours can be used for any purpose - advice, guidance, training, drop-in sessions, configuration and changes.

                They are ideal if your scope is not fixed, or you have a range of ad-hoc improvements that you want to make over a period of time. 

                You can purchase pre-paid banks of hours that can be redeemed by submitting a request through our Support Desk.

                This gives you the benefit of easy access to expertise whenever you need it.

                find out more about our enhancement hours

                Get in touch

                 

                Our AIM

                BDQ's Engagement Process is an Agile, transparent method of delivering changes for clients. We use an Accelerated Implementation Methodology (AIM), which can be broken down into the following steps:

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                BDQ's Engagement Process is an Agile, transparent method of delivering changes for clients.

                We Discover what's needed, jointly Plan how the project is to be delivered and then Execute the plan, iterating through prototypes until the solution is finalised. Deployment includes training and implementation. We then we look to Enhance the solution, to ensure you are getting the most from your investment.

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                DISCOVERY

                PLAN

                EXECUTE

                DEPLOY

                ENHANCE

                • Outcomes & pain points
                • Demo
                • Engagement decision
                • Tailored demo
                • Design workshop
                • Joint plan of action
                • Prototype
                • Demo & review
                • QA & test
                • Establish conventions
                • Training & drop-in sessions
                • Implementation
                • Additional reporting
                • Further automation
                • Ad-hoc training
                 

                Customer Case Studies

                Engaging a company that you have no previous interactions with can be a daunting prospect, especially when there may be important sensitive data and other security aspects involved.

                So how do you know that we are a competent, trustworthy, reliable company?

                Ultimately, you will make your own decision, but maybe reading through what previous customers have said regarding their experiences working with us will help to ease any concerns you may have.

                We have included a few of our customer case studies for your convenience, but we have many more if you need further convincing.

                go to case studies

                 

                 

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                Like what you've read so far?

                Get in touch, lets talk about what you need.

                 

                Get in touch