Blog

Eliminate downtime, resolve issues faster and stop guesstimating with JIRA Service Desk Server 3.6 JIRA Service Desk Server 3.6 is here with collaborator comments, SLA improvements, and zero downtime upgrades. Allow collaborators to comment on existing requests via email so they're resolved faster,...

The Public Sector Show was a great opportunity for us to meet with people from the public sector, discuss the challenges that they face, and talk about how the Atlassian products can help.

The Summit was a great opportunity for us to meet with customers and to learn even more about Atlassian products and how they can benefit teams of all shapes and sizes.

In this guest blog Sanjay Zalavadia, VP of Client Services at Zephyr, describes how to address some of the challenges associated with managing requirements.

In this guest blog Sanjay Zalavadia, VP of Client Services at Zephyr, describes how to mitigate common defects found while product testing.

No one who works in the tech industry should have any schadenfreude in response to GitLab’s outage yesterday as reported by Business Insider and TechCrunch.

“The new instances set up and configured by BDQ have delivered exactly what I wanted. We have confidence in how the permissions scheme has been configured in Confluence and the JIRA workflow will support our development efforts going forward.” Graham Booth, Chief Executive Officer and Co-founder, 2iC

In this guest blog Sanjay Zalvadia, VP of Client Services at Zephyr, shares three key tips to improve cycle time for performance testing.

Hello and a slightly belated happy new year and best wishes for 2017 from all of us here at BDQ. We hope that your first week back to work is going well and that you're not drowning under emails following the festive break - see Beat email overload with JIRA Service Desk and catWorkX for some tips...

We previously asked for feedback about which of the Atlassian products would make a good subject for a webinar. Thank you to so many who responded with suggestions. We will be announcing a series of webinars over the coming weeks based on your feedback.