Choose from a cost effective, flexible range of
care options to meet your needs.
BDQ AtlassianCare provides flexible remote consultancy and advice for your Atlassian solutions. If you want a reliable, UK based partner with Atlassian Certified staff, who can help you out with ad-hoc advice, administration, configuration and getting the best out of your Atlassian products, then our BDQ Atlassian Care package is for you. It's like having a virtual Atlassian Certified administrator - actually several, with a different specialities!
What are the options for setting up a Jira project? How should Service Desk be implemented, and how best to integrate Service with Software Development? How can we better manage our Jira system now that it has lots of users? What is the best practice on Workflows? Advice on permissions? Backup/restore? Crucible? Git? Automation? SLAs? LDAP configuration? Implementation and rollout? Will Jira solve a particular business problem? What's involved with migrating from Server to Cloud, or vice versa? Can we integrate with an internal system?
These are just a subset of the questions we get asked! Rather than spending your time solving a one off task, allow us to help you.
We recognise that you want flexibility. and that there may be periods where you need no assistance - it's business as usual. Other times, you will want more support, so you can scale up and down as needed. Sometimes - onsite is best, and we can do that too. If you have a more defined piece of work, then we provide consultancy days or solution pricing, which have a different pricing structure. Please get in touch with your requirements.
Sometimes, you have a one-off job that needs completing, or you just want a piece of advice from an experienced Atlassian Certified consultant.
We know that some tasks can be quick, so we track work in quarter hour sessions. You don't have to pay for more time than you need.
Get in touch and get your problem sorted.
“Working with BDQ was pleasurable and effortless. They did a really great job of demystifying areas of the products. We would still be scratching our heads and going down rabbit holes. We were very impressed and would certainly work with BDQ again.”
“The new instances set up and configured by BDQ have delivered exactly what I wanted. We have confidence in how the permissions scheme has been configured in Confluence and the Jira workflow will support our development efforts going forward”.
*Amount shown is price per session. The number of sessions listed per month is the minimum billed per month, regardless of use. Price shown does not include VAT.
This is ideal if you have ongoing requirements, and want to work with a partner who understands your business. We know that you also need flexibility - some parts of the year are busier than other!
Just choose one of our monthly plans, commit for 12 months, and have 2 months on us. If you want to change your monthly plan, just let us know.
We can't please all of the people, all of the time. For example, some of our clients require a mix of on-site days for larger pieces of work, plus remote consultancy for small day to day tasks.
Get in touch and let's discuss what you need.
Sometimes face to face is better. Instead of buying consultancy separately, we can convert unused remote sessions into consultancy days, including expenses depending on location.
No one likes lots of small print and so we try and make ours clear, visible and transparent: