Here you learn the most important tasks to set up a new Jira instance (Jira Software, Jira Work Management or Jira Service Management). You get hands-on experience performing the administration tasks that are common to all three Jira applications.
Should Cloud customers take this course? It depends. What you learn applies to Jira Cloud, however there are some differences — on the Cloud platform user and group management has moved to Site Administration, the course does not cover next-gen projects, and the UI and navigation differ from the Cloud product. If you are comfortable with these differences, you will benefit from taking this course.
Topics include a solid introduction to user management, global and project permissions, project roles, and the configuration of issue types, workflows and screens. You also learn how to share project configuration using the power of schemes. The course includes a variety of business use cases, and best practices are emphasised for each topic.
What you’ll learn
- Configure system settings
- Set up users and groups
- Configure global permissions
- Create and configure projects
- Create issue types
- Update workflows
- Edit fields and screens
- Configure project permissions and roles
- Share project configurations
Topics covered
- System settings
- User and group management
- Configuring global permissions
- Project creation and configuration
- Issue types
- Workflows
- Fields and screens
- Project permissions and roles
- Sharing project configurations
- Introduction to schemes
Who should attend
Designed for new Jira administrators — anyone who administers Jira Software, Jira Service Management and/or Jira Work Management.
Prerequisites
- Jira Essentials course or equivalent experience using Jira — a basic understanding of projects, issues, issue types and workflow
- You should know the basics of using the Jira application(s) you have
- Optional: the Getting Started with Jira Software course, if you use Jira Software