Easy Email Attachments for Jira Service Desk

Get real mail attachments in notification emails from Jira Service Desk server

No more portal links!

 

Try free for 30 days from the Atlassian Marketplace.

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Overview

The Easy Email Attachments for Service Desk app by BDQ is a drop-in replacement for notification emails when comments are added or edited in Atlassian's Jira Service Desk Server. The emails sent by the app include the attachments added to those comments as email attachments, rather than links to the Jira Service Desk portal.

Easier email conversations, faster resolutions, and customers do not have to remember yet another login.

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Email attachments instead of links!

Customers receive real attachments in their email clients - no more portal links! Notifications work as customers expect, and Jira instances behind the firewall can send attachments to external users.

 

Easy to setup

Get up and running in minutes - easy to trial. Simply copy and paste the current configuration. Configuration is done within the Project Settings page for each Service Desk project.

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Agents work as usual

There are no changes to Jira Service Desk's comment interface. Agent's can drag in issue attachments as normal, and no additional training is required.

Easy to trial

Try free for 30 days from the Atlassian Marketplace. 

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Get in touch, and let's talk about what you need.

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