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Join the fight! Bad Service Management can wreck entire organizations.

Check out this huge offer from Atlassian

Atlassian Named a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms

Atlassian Cloud Migration

"If you are migrating to Atlassian Cloud, it is cheaper and quicker to use an experienced Atlassian Solution Partner like BDQ than to do it internally."

Jira Service Management

“I knew that Jira Service Management was great at ITSM, but wasn’t sure if it could work for us - BDQ proved to us that it can and does.”

BDQ Enhancement Hours

The most convenient way to get the certified expertise you need - a bank of hours that you can use when it suits you.

Digital Adoption Services

Team based products need team based adoption - BDQ can help ensure teams are using the software correctly, completely and consistently.

BDQ are also software resellers

Not only can we help you with your ITSM, cloud migration, work management and Agile & devops requirements, but you can also buy software product solutions through us.

What can you buy through us?
Atlassian products and Marketplace apps like Confluence, Jira Work Management and Tempo. Products from Asana, App4Legal, ALM Works, QMetry and Sonatype to name a few.

Why buy through a reseller?
Yes, you can buy through a reseller like BDQ, but why bother when you can buy direct from the distributor? What are the benefits?

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→ READ MORE

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Product version
& tier guidance

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Minimise your
licencing costs

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Buy in GBP with
Purchase Orders

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Timely reminders
for renewals

"I think it was their willingness to demonstrate their expertise with the Atlassian toolset, and to work with us to find the right solution that gave us the confidence that what we were trying to do was achievable.”

Jim Killmister | Head of IT Planning, Clarks | BDQ Atlassian implementation customer

How we work with you

Usually, one of the first questions we get asked by a potential customer during our initial meetings is “How does it work?” And our answer is always the same...

"We like to keep it simple."

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Review and Assessment
"I have a great work management toolset but I don't know if I'm getting the most out of it."
We will use our technical expertise to assess your software stack for alterations and/or improvements for a fixed price, and provide you with a no-obligation quote to implement those changes.

MORE INFORMATION →

Enhancement Hours
"I have a list of smaller jobs or improvements that can be made over a period of time."
We will provide you the benefit of our expertise with the convenience you need using a bank of hours or monthly invoicing.

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Project
"I have a goal in mind and a budget to stick to, I just need someone to do it for me."
Our outcome based, Agile development method gets you results fast. We can help with everything from analysis through to adoption.

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Credibility and case studies

We know that after capability, credibility is usually the most important thing people look for when engaging a company for products or services. Our customers, both household names and niche companies, have a great deal to say about working us.

Read what our customers have to say about working with us.

READ CASE STUDIES →

REaL-TIME
REPORTING

improved
visibility

Customer focus

The International Exhibition Co-operative Wine Society Limited, commonly referred to as The Wine Society, is the world's oldest wine club having been founded in 1874 at the Royal Albert Hall in London, United Kingdom.

The Wine Society discuss their move to Jira Service Management, having improved visibility and reporting, and their thoughts on BDQ's implementation process.

“BDQ were really hands on. Their consultant was brilliant, and really knew his stuff.”

What's new at BDQ...

[VIDEO] We discuss how we approach Cloud Migrations, and how we get it done.

watch video →

[FAQ] Have a question about ITSM? Chances are, the answer is here!

get answers →

[VIDEO] We talk about the bespoke tools we've created to help with migrations.

Watch video →

[FAQ] want more info on Atlassian cloud migrations? click through and read on!

Get answers →

Start at the end

We start with your desired outcome, and use our experience, great products and agile principles to turn it into reality.

A picture paints a thousand words

We prefer prototypes over documentation, and work transparently with our customers, using the best collaborative tools.

Let us do the heavy lifting

We have deep expertise in Atlassian products and other technologies, and provide managed projects, consultancy, training and support.

Process - We AIM to please

BDQ's Accelerated Implementation Methodology (AIM) is an Agile, transparent method of delivering changes for clients. We Discover what's needed, jointly Plan how the project is to be delivered and then Execute the plan, iterating through prototypes until the solution is finalised. Deployment includes training and implementation. We then we look to Enhance the solution, to ensure you are getting the most from your investment.

Crown Commercial Service Supplier

We are a UK partner for Atlassian and Sonatype with certified staff, and we can supply software and services to the UK public sector via G-Cloud 13. We have large public sector customers and can supply with standard VAT invoicing on NET30 terms, in GBP or USD as required.

Our G-Cloud lots can be found at the following links:

BDQ | G-CLOUD 13 SERVICES →

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Atlassian Gold Solution Partner

We are proud to say that we have now achieved Atlassian Gold Solution Partner status, through our efforts in training, certifying and retaining great people, and delivering high quality outcomes to loyal customers.

If you are using or thinking of using any of the fantastic range of Atlassian products and would like information on how we can help you, please get in touch.