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Start at the end
We start with your desired outcome, and use our experience, great products and agile principles to turn it into reality.
Painless, professional, digital transformations from Atlassian experts
Join the fight! Bad Service Management can wreck entire organizations.
Check out this huge offer from Atlassian
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Atlassian Named a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms
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Atlassian Cloud Migration
"If you are migrating to Atlassian Cloud, it is cheaper and quicker to use an experienced Atlassian Solution Partner like BDQ than to do it internally."
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Jira Service Management
“I knew that Jira Service Management was great at ITSM, but wasn’t sure if it could work for us - BDQ proved to us that it can and does.”
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BDQ Enhancement Hours
The most convenient way to get the certified expertise you need - a bank of hours that you can use when it suits you.
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Digital Adoption Services
Team based products need team based adoption - BDQ can help ensure teams are using the software correctly, completely and consistently.
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"I think it was their willingness to demonstrate their expertise with the Atlassian toolset, and to work with us to find the right solution that gave us the confidence that what we were trying to do was achievable.”
Jim Killmister | Head of IT Planning, Clarks | BDQ Atlassian implementation customer
How we work with you
Usually, one of the first questions we get asked by a potential customer during our initial meetings is “How does it work?” And our answer is always the same...
"We like to keep it simple."
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Review and Assessment
"I have a great work management toolset but I don't know if I'm getting the most out of it."
We will use our technical expertise to assess your software stack for alterations and/or improvements for a fixed price, and provide you with a no-obligation quote to implement those changes.
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Enhancement Hours
"I have a list of smaller jobs or improvements that can be made over a period of time."
We will provide you the benefit of our expertise with the convenience you need using a bank of hours or monthly invoicing.
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Project
"I have a goal in mind and a budget to stick to, I just need someone to do it for me."
Our outcome based, Agile development method gets you results fast. We can help with everything from analysis through to adoption.
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Credibility and case studies
We know that after capability, credibility is usually the most important thing people look for when engaging a company for products or services. Our customers, both household names and niche companies, have a great deal to say about working us.
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Customer focus
The International Exhibition Co-operative Wine Society Limited, commonly referred to as The Wine Society, is the world's oldest wine club having been founded in 1874 at the Royal Albert Hall in London, United Kingdom.
The Wine Society discuss their move to Jira Service Management, having improved visibility and reporting, and their thoughts on BDQ's implementation process.
“BDQ were really hands on. Their consultant was brilliant, and really knew his stuff.”
What's new at BDQ...
A picture paints a thousand words
We prefer prototypes over documentation, and work transparently with our customers, using the best collaborative tools.
Let us do the heavy lifting
We have deep expertise in Atlassian products and other technologies, and provide managed projects, consultancy, training and support.
Process - We AIM to please
BDQ's Accelerated Implementation Methodology (AIM) is an Agile, transparent method of delivering changes for clients. We Discover what's needed, jointly Plan how the project is to be delivered and then Execute the plan, iterating through prototypes until the solution is finalised. Deployment includes training and implementation. We then we look to Enhance the solution, to ensure you are getting the most from your investment.
Crown Commercial Service Supplier
We are a UK partner for Atlassian and Sonatype with certified staff, and we can supply software and services to the UK public sector via G-Cloud 13. We have large public sector customers and can supply with standard VAT invoicing on NET30 terms, in GBP or USD as required.
Our G-Cloud lots can be found at the following links:
Atlassian Gold Solution Partner
We are proud to say that we have now achieved Atlassian Gold Solution Partner status, through our efforts in training, certifying and retaining great people, and delivering high quality outcomes to loyal customers.
If you are using or thinking of using any of the fantastic range of Atlassian products and would like information on how we can help you, please get in touch.
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Before the engagement with BDQ we had a problem. Now we no longer have that problem. It is better for us to focus our efforts on revenue generating work and growing the business rather than becoming expert Jira and Confluence administrators. We can rely on BDQ to be the Atlassian experts for us.
Graham Booth | CEO & Co-founder
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We specialize in automation, collaboration and work management, including cloud migrations, ITSM, test management and more.
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We are value added resellers for a number of SaaS products, including some apps and add-ons of our own. All with optional ongoing support.
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Whether you would like onsite or online, half-day or full, we provide high quality technology training to customers in the UK, EU and US.
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“It was no great pain to switch over. We have a very happy and really good relationship with BDQ – we see this as a partnership stretching into the future”.
Mark Harmon | Head of IT - Service Delivery
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