Improving test management and collaboration for wdPro Global's HRIS transformation programs

Solution

BDQ worked with wdPro to understand the nature of their engagements, and what the expectations of their clients were. BDQ generally work in an agile way with clients, where we set up a shared confluence space for the documentation, and sprint boards so that the whole team are clear on what the scope of the work is, and who is currently working one something. We have Jira configured with reference projects, which are copied, so we have consistent workflows and reporting across all our client work. 

We thought a similar approach might work for wdPro, but with the workflows, and issue types tweaked for their particular situation. For example, wdPro Global finds that the long-running nature of these projects doesn't fit so well into Agile and Sprints, so Kanban boards provided a more suitable approach instead. wdPro Global are very familiar with Zephyr for Jira, and test management is an essential part of their projects, so using this as part of the solution was an easy decision.