Training

Invest in your greatest asset - your people.

Why invest in training?

  • Higher productivity - teams work faster and better if everyone is on the same level.
  • Get the best from your technology investments.
  • Trained staff enjoy their work more.

Why BDQ?

  • We provide high quality technology training to customers in the UK, EU and US.
  • Our customers range from small companies to multi-nationals. They all want to maximise employee productivity.
  • We listen to what our customers want to achieve, and take this into account when delivering the courses.
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As part of our commitment to quality training, we are an Atlassian Approved Training Provider (AATP), delivering accredited Atlassian courses. We also write our own courses for other applications and topics, such as Test Management using Zephyr for JIRA.

Learn by doing

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We believe strongly in the benefits of "Learning by doing".  Where possible, attendees will use pre-configured lab environments to solve practical scenarios.
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Standard or customised?

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Every situation is different. We provide standard courses which fit most customers, but we can customise duration, content, or emphasise particular topics.

For example, we have requests to maximise practical content, restrict time, emphasise particular topics, or dovetail standard courses with workshops which cover aspects of a customer's customised environment. Please let us know when you contact us, and we can discuss what you need.

Private Team Training

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Our training is focused on training your staff, at your company, with your requirements. We can deliver courses both online or onsite, unless otherwise stated. We come to you, or provide training facilities if required.

Courses with workshop components are generally best done in-person if possible. Please check the course descriptions, and if you need online training, please get in contact to discuss your requirements.

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Costs

We keep our pricing clear, transparent and all-inclusive. Courses either require half a day, or a full day - please seen the relevant course description for details. Pricing is in GBP, excluding VAT for 10 attendees. Instructor travel expenses within the UK are included. Providing training facilities, or customising courses will incur extra costs, please enquire for details. A "full day" is either a full day class, or two half day classes run on the same day.

In Person
Private Team Training
Half day class:
£4,495
In Person
Private Team Training
Full day class:
£6,495
Remote
Private Team Training
Half day class:
£2,950
Remote
Private Team Training
Full day class:
£5,495

Course Details

Course Summary Objectives Format Audience Details
Atlassian Approved: JIRA Essentials Learn how Jira is organised and gain hands-on experience working with the Jira application. Ensure that attendees understand how to use the core Jira features required on a day to day basis. 3.5 hours: onsite/online Introductory Learn more
Course: Atlassian Approved: JIRA Essentials
Summary: Learn how Jira is organised and gain hands-on experience working with the Jira application.
Objectives: Ensure that attendees understand how to use the core Jira features required on a day to day basis.
Format: 3.5 hours: onsite/online
Audience: Introductory
Details: Learn more
Atlassian Approved: Jira Server Administration Part 1 Get hands-on experience performing the administration tasks that are common to Jira Core, Jira Software and Jira Service Desk Discover the most important tasks required to set up a new Jira instance. Learn best practices and apply them from the beginning. 8 hours: onsite/online Introductory to Intermediate. You should have basic experience with Jira - a knowledge of projects, issue types and workflows. Learn more
Course: Atlassian Approved: Jira Server Administration Part 1
Summary: Get hands-on experience performing the administration tasks that are common to Jira Core, Jira Software and Jira Service Desk
Objectives: Discover the most important tasks required to set up a new Jira instance. Learn best practices and apply them from the beginning.
Format: 8 hours: onsite/online
Audience: Introductory to Intermediate. You should have basic experience with Jira - a knowledge of projects, issue types and workflows.
Details: Learn more
Atlassian Approved: Jira Server Administration Part 2 This follows on from Part 1. We cover more complex schemes and advanced workflow configuration, plus board and sprint permissions. Understand how to extract business requirements and then implement them in Jira. Establish best admin practices. 8 hours: onsite/online Introductory to Intermediate. You should have taken Jira essentials and Jira Administration Part 1. Learn more
Course: Atlassian Approved: Jira Server Administration Part 2
Summary: This follows on from Part 1. We cover more complex schemes and advanced workflow configuration, plus board and sprint permissions.
Objectives: Understand how to extract business requirements and then implement them in Jira. Establish best admin practices.
Format: 8 hours: onsite/online
Audience: Introductory to Intermediate. You should have taken Jira essentials and Jira Administration Part 1.
Details: Learn more
Atlassian Approved: Getting a Jira Service Desk up and running Get a service desk up and running using Jira Service Desk. Learn the most crucial configuration tasks for setting up your service desk. Learn how to configure a service desk project, including request types, queues, SLAs, automation rules and more. 7 hours: onsite/online Introductory to Intermediate. Anyone responsible for setting up a Jira Service Desk project. Learn more
Course: Atlassian Approved: Getting a Jira Service Desk up and running
Summary: Get a service desk up and running using Jira Service Desk. Learn the most crucial configuration tasks for setting up your service desk.
Objectives: Learn how to configure a service desk project, including request types, queues, SLAs, automation rules and more.
Format: 7 hours: onsite/online
Audience: Introductory to Intermediate. Anyone responsible for setting up a Jira Service Desk project.
Details: Learn more
Atlassian Approved: Getting Started with Jira Software Server for Agile projects Learn the basics of using Jira Software to manage Agile projects. Tasks for the product owner, the scrum master, and the development team are covered. Understand how the Scrum process is implemented in Jira Software. Get hands-on with board configuration, backlog grooming, sprint planning, story estimation and more. 3.5 hours: onsite/online. Introductory. You should have a basic knowledge of Jira. Anyone involved in the Agile process using Jira will benefit from this course. Learn more
Course: Atlassian Approved: Getting Started with Jira Software Server for Agile projects
Summary: Learn the basics of using Jira Software to manage Agile projects. Tasks for the product owner, the scrum master, and the development team are covered.
Objectives: Understand how the Scrum process is implemented in Jira Software. Get hands-on with board configuration, backlog grooming, sprint planning, story estimation and more.
Format: 3.5 hours: onsite/online.
Audience: Introductory. You should have a basic knowledge of Jira. Anyone involved in the Agile process using Jira will benefit from this course.
Details: Learn more
Atlassian Approved: Getting More from Jira Software Server for Agile projects. Experience the more advanced features of Jira Software to maximise support for the Agile development process. Roles within an Agile team will gain a deeper understanding of Jira Software. Backlog organisation, time estimation and logging, scrum vs kanban, advanced board configuration and reporting are covered. 7 hours: onsite/online. Intermediate. You should understand the basics of Agile and Jira Software. Project manager, owner, scrum masters, and dev team members will all benefit. Learn more
Course: Atlassian Approved: Getting More from Jira Software Server for Agile projects.
Summary: Experience the more advanced features of Jira Software to maximise support for the Agile development process.
Objectives: Roles within an Agile team will gain a deeper understanding of Jira Software. Backlog organisation, time estimation and logging, scrum vs kanban, advanced board configuration and reporting are covered.
Format: 7 hours: onsite/online.
Audience: Intermediate. You should understand the basics of Agile and Jira Software. Project manager, owner, scrum masters, and dev team members will all benefit.
Details: Learn more
Atlassian Approved: Confluence Essentials Learn how to collaborate and create content with Confluence, and how to expose live information from Jira. After attending, attendees will be able to create, format, and organise pages, manage permissions and revisions, use macros, tables and more. 7.5 hours: onsite/online. Introductory. All Confluence users. Learn more
Course: Atlassian Approved: Confluence Essentials
Summary: Learn how to collaborate and create content with Confluence, and how to expose live information from Jira.
Objectives: After attending, attendees will be able to create, format, and organise pages, manage permissions and revisions, use macros, tables and more.
Format: 7.5 hours: onsite/online.
Audience: Introductory. All Confluence users.
Details: Learn more
Atlassian Approved: Confluence Server Administration Learn the best practices for setting up, structuring and managing a Confluence Server instance. After attending, attendees will be able to manage content and permissions, including structuring information so that it is easy to find and use. 7.5 hours: onsite/online. Introductory. You should have basic knowledge of using Confluence. Anyone who needs to manage Confluence will benefit. Learn more
Course: Atlassian Approved: Confluence Server Administration
Summary: Learn the best practices for setting up, structuring and managing a Confluence Server instance.
Objectives: After attending, attendees will be able to manage content and permissions, including structuring information so that it is easy to find and use.
Format: 7.5 hours: onsite/online.
Audience: Introductory. You should have basic knowledge of using Confluence. Anyone who needs to manage Confluence will benefit.
Details: Learn more
Atlassian Approved: Planning with Portfolio for Jira Learn how to manage multiple projects and teams. Build a roadmap, plan and respond to change. After attending, attendees will be able to use Jira Portfolio in conjunction with Jira Software, and improve forecasting, capacity planning and reporting. 7.5 hours: onsite/online. Introductory to Intermediate. You should understand Jira Software and Agile processes. Anyone needing to manage Jira Software or Agile projects will benefit from this course. Learn more
Course: Atlassian Approved: Planning with Portfolio for Jira
Summary: Learn how to manage multiple projects and teams. Build a roadmap, plan and respond to change.
Objectives: After attending, attendees will be able to use Jira Portfolio in conjunction with Jira Software, and improve forecasting, capacity planning and reporting.
Format: 7.5 hours: onsite/online.
Audience: Introductory to Intermediate. You should understand Jira Software and Agile processes. Anyone needing to manage Jira Software or Agile projects will benefit from this course.
Details: Learn more
Zephyr for Jira Training: The Basics Learn best practices for test software with Zephyr for Jira. After attending, attendees will be able to create, manage and organise test cases, and report on test cycles. 3.5 hours: onsite/online. Introductory. This course is designed for new Zephyr for Jira users or test managers. Learn more
Course: Zephyr for Jira Training: The Basics
Summary: Learn best practices for test software with Zephyr for Jira.
Objectives: After attending, attendees will be able to create, manage and organise test cases, and report on test cycles.
Format: 3.5 hours: onsite/online.
Audience: Introductory. This course is designed for new Zephyr for Jira users or test managers.
Details: Learn more
Zephyr for Jira Training and Test Management Workshop Learn best practices for test software with Zephyr for Jira, plus a workshop on implementation. After attending, attendees will be able create, manage and organise test cases, and report on test cycles, and understand how current test processes may need adjusting. 7 hours: onsite/online. Due to the workshop element, onsite is preferable. Introductory to Intermediate. This course is designed for new Zephyr for Jira users or test managers. Learn more
Course: Zephyr for Jira Training and Test Management Workshop
Summary: Learn best practices for test software with Zephyr for Jira, plus a workshop on implementation.
Objectives: After attending, attendees will be able create, manage and organise test cases, and report on test cycles, and understand how current test processes may need adjusting.
Format: 7 hours: onsite/online. Due to the workshop element, onsite is preferable.
Audience: Introductory to Intermediate. This course is designed for new Zephyr for Jira users or test managers.
Details: Learn more