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              Whether it's our own Atlassian Marketplace apps or the apps that we provide a value-added-reseller service for, you can trust BDQ for the best support, consultancy, training and implementation available.

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                • We provide high quality technology training to customers in the UK, EU and US.

                • Our customers range from small companies to multi-nationals. They all want to maximise employee productivity.

                • We listen to what our customers want to achieve, and take this into account when delivering the courses.

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                    Training

                    Invest in your greatest asset - your people

                    At BDQ we provide high quality technology training to customers in the UK, EU and US. Our customers range from small companies to multi-nationals. From Atlassian Approved course to our own workshops, onsite to online.

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                    Why invest in training?

                    • Higher productivity - teams work faster and better if everyone is on the same level.
                    • Get the best from your technology investments.
                    • Trained staff enjoy their work more.

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                    Why book your training with BDQ?

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                    We provide high quality technology training to customers in the UK, EU and US. Both onsite and online.
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                    Our customers range from small companies to multi-nationals. They all want to maximise employee productivity.
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                    We listen to what our customers want to achieve, and take this into account when delivering the courses.

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                    Learn by doing

                    We believe strongly in the benefits of "Learning by doing".  Where possible, attendees will use pre-configured lab environments to solve practical scenarios.

                    Standard or customised?

                    Every situation is different. We provide standard courses which fit most customers, but we can customise duration, content, or emphasise particular topics.

                    For example, we have requests to maximise practical content, restrict time, emphasise particular topics, or dovetail standard courses with workshops which cover aspects of a customer's customised environment. Please let us know when you contact us, and we can discuss what you need.

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                    Private Team Training

                    Our training is focused on training your staff, at your company, with your requirements. We can deliver courses both online or onsite, unless otherwise stated. We come to you, or provide training facilities if required.

                    Courses with workshop components are generally best done in-person if possible. Please check the course descriptions, and if you need online training, please get in contact to discuss your requirements.

                     

                    Training Cost

                    We keep our pricing clear, transparent and all-inclusive. Pricing is in GBP, excluding VAT for 10 attendees attending a remote course. Please enquire for workshop pricing - this may vary depending on the preparation required.

                    On-site training can be provided at extra cost (instructor travel expenses, providing training facilities, or customising courses will incur extra costs) please enquire for details.

                     

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                    £2k per unit

                    (excl. VAT, unit = 10 attendees)

                    Reed account?

                    Does your organisation purchase training through Reed? You can find all our courses priced priced per attendee at Reed using the link below. Alternatively, use the form at the bottom of the page to contact us directly.

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                    Course details

                    Course
                    Summary
                    Objectives
                    Format
                    Audience

                    Advanced Roadmaps for Jira

                    Learn how to use Advanced Roadmaps for Jira to create Plans that can encompass multiple projects and teams.

                    Working in a sandbox environment, attendees will learn how plans can be created, modified and reviewed before saving their changes back to Jira, plan with inter-project dependencies and cross-project Releases, and within the capacities of multiple teams, as well as to how monitor progress against the plan, over time.

                    3 hours
                    Onsite/online

                    Novice, or new Advanced Roadmaps for Jira users

                    Project or programme managers with Jira Software experience.

                    Advanced Roadmaps for Jira Workshop

                    Learn how to use Advanced Roadmaps for Jira to create Plans that can encompass multiple projects and teams.

                    Working in a sandbox copy of their own environment, attendees will learn how plans can be created, modified and reviewed before saving their changes back to Jira, plan with inter-project dependencies and cross-project Releases, and within the capacities of multiple teams, as well as to how monitor progress against the plan, over time.

                    5 hours
                    [3 hours training + 2 hour workshop]
                    Onsite/online

                    Novice, or new Advanced Roadmaps for Jira users

                    Project or programme managers with Jira Software experience.

                    Jira Essentials

                     

                    Learn how Jira is organised and gain hands-on experience working with the Jira application.

                    Ensure that attendees understand how to use the core Jira features required on a day to day basis.

                    3.5 hours
                    Onsite/online

                    Introductory

                    Jira Administration
                    [Part 1]

                     

                    Get hands-on experience performing the administration tasks that are common to Jira Work Management, Jira Software and Jira Service Management.

                    Discover the most important tasks required to set up a new Jira instance. Learn best practices and apply them from the beginning.

                    8 hours
                    Onsite/online

                    Introductory to Intermediate

                    You should have basic experience with Jira - a knowledge of projects, issue types and workflows.

                    Jira Administration [Part 2]

                     

                    This follows on from Part 1. We cover more complex schemes and advanced workflow configuration, plus board and sprint permissions.

                    Understand how to extract business requirements and then implement them in Jira. Establish best admin practices.

                    8 hours
                    Onsite/online

                    Introductory to Intermediate

                    You should have taken Jira Essentials and Jira Administration Part 1.

                    Getting Jira Service Management up and running

                     

                    Get a service desk up and running using Jira Service Management. Learn the most crucial configuration tasks for setting up your service desk.

                    Learn how to configure a service desk project, including request types, queues, SLAs, automation rules and more.

                    7 hours
                    Onsite/online

                    Introductory to Intermediate

                    Anyone responsible for setting up a Jira Service Management project.

                    Getting Started with Jira Software for Agile projects

                     

                    Learn the basics of using Jira Software to manage Agile projects. Tasks for the product owner, the scrum master, and the development team are covered.

                    Understand how the Scrum process is implemented in Jira Software. Get hands-on with board configuration, backlog grooming, sprint planning, story estimation and more.

                    3.5 hours
                    Onsite/online

                    Introductory

                    You should have a basic knowledge of Jira. Anyone involved in the Agile process using Jira will benefit from this course.

                    Getting More from Jira Software for Agile projects.

                     

                    Experience the more advanced features of Jira Software to maximise support for the Agile development process.

                    Roles within an Agile team will gain a deeper understanding of Jira Software. Backlog organisation, time estimation and logging, scrum vs kanban, advanced board configuration and reporting are covered.

                    7 hours
                    Onsite/online

                    Intermediate

                    You should understand the basics of Agile and Jira Software. Project manager, owner, scrum masters, and dev team members will all benefit.

                    Confluence Essentials

                     

                    Learn how to collaborate and create content with Confluence, and how to expose live information from Jira.

                    After attending, attendees will be able to create, format, and organise pages, manage permissions and revisions, use macros, tables and more.

                    7.5 hours
                    Onsite/online

                    Introductory

                    All Confluence users.

                    Confluence Administration

                     

                    Learn the best practices for setting up, structuring and managing a Confluence instance.

                    After attending, attendees will be able to manage content and permissions, including structuring information so that it is easy to find and use.

                    7.5 hours
                    Onsite/online

                    Introductory

                    You should have basic knowledge of using Confluence. Anyone who needs to manage Confluence will benefit.

                    Planning with Portfolio for Jira

                     

                    Learn how to manage multiple projects and teams. Build a roadmap, plan and respond to change.

                    After attending, attendees will be able to use Jira Portfolio in conjunction with Jira Software, and improve forecasting, capacity planning and reporting.

                    7.5 hours
                    Onsite/online

                    Introductory to Intermediate

                    You should understand Jira Software and Agile processes. Anyone needing to manage Jira Software or Agile projects will benefit from this course.

                    Zephyr for Jira Training: The Basics

                    Learn best practices for test software with Zephyr for Jira.

                    After attending, attendees will be able to create, manage and organise test cases, and report on test cycles.

                    3.5 hours
                    Onsite/online

                    Introductory

                    This course is designed for new Zephyr for Jira users or test managers.

                    Zephyr for Jira Training and Test Management Workshop

                    Learn best practices for test software with Zephyr for Jira, plus a workshop on implementation.

                    (Due to the workshop element, onsite delivery is preferable.)

                    After attending, attendees will be able create, manage and organise test cases, and report on test cycles, and understand how current test processes may need adjusting.

                    7 hours
                    Onsite/online

                    Introductory to Intermediate

                    This course is designed for new Zephyr for Jira users or test managers.

                    Zephyr for Jira Test Automation Workshop

                    Attendees will be equipped with the knowledge on how to integrate Zephyr for Jira into their chosen test automation framework - manual and automated tests.

                    (Due to the workshop element, onsite delivery is preferable.)

                    After attending this course, attendees will be be able to integrate Zephyr for Jira into their chosen test automation framework, so that both manual and automated test results can be seen together. We show the CI/CD plugins in action, along with the APIs.

                    3.5 hours
                    Onsite/online

                    This course is designed for Zephyr for Jira testers and managers who want to learn more about how to integrate Zephyr for Jira with their test automation frameworks.

                     

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