- Customer Success Stories -
Real Customer Outcomes
Proven Digital Transformation Expertise.
Explore how organisations, including Clarks, Wren Kitchens, Betway, CHC Helicopter, and Rainforest Alliance transformed service delivery, collaboration, automation, and operational efficiency with BDQ.
Helping Organisations Solve Complex Operational Challenges
From enterprise ITSM transformation and platform migrations to workflow automation and secure collaboration, BDQ helps organisations modernise the way teams work.
Our customer case studies demonstrate how we deliver measurable outcomes using Jira Service Management, Confluence, Asana, HaloITSM, Zephyr, and other leading platforms.
Whether you’re scaling service operations, migrating legacy systems, improving governance, or streamlining internal processes, our work is designed to help teams operate more efficiently and deliver better experiences.
CHC Helicopter
See how CHC Helicopter modernised enterprise service management with a seamless ServiceNow-to-HaloITSM migration designed to improve scalability, governance, and operational efficiency
Northside Achievement Zone
Explore how NAZ implemented Asana to streamline collaboration, increase visibility across teams, and support scalable programme delivery
Universal Robots
Find out how Universal Robots improved operational efficiency, project visibility, and cross-functional collaboration through an enterprise Asana implementation
PartnerHero
See how PartnerHero successfully migrated from Monday.com to Jira to improve workflow management, scalability, and operational alignment across teams
CloudGuard
Discover how CloudGuard integrated automation and Jira Service Management Cloud to improve service efficiency, reduce manual processes, and strengthen operational control
International AIDS Society
Learn how the IAS implemented Jira Service Management to improve service delivery, streamline support operations, and enable scalable ITSM processes
Rainforest Alliance
Explore how Rainforest Alliance migrated to Confluence Cloud to improve collaboration, governance, and knowledge sharing across a global organisation
J M Wills
See how J M Wills improved collaboration, operational efficiency, and information management through a digital transformation programme powered by Jira and Confluence
The Wine Society
Discover how The Wine Society implemented Jira Service Management to enhance support processes, increase service visibility, and improve the employee experience
Aurora Commerce
Learn how Aurora Commerce modernised its systems through a strategic migration project designed to improve scalability, operational efficiency, and future growth.
-1.png)
wdPro Global
Explore how wdPro Global enhanced testing processes, collaboration, and delivery visibility using Zephyr for Jira and BDQ implementation expertise.
Clarks
See how Clarks enhanced visibility, collaboration, and strategic demand management across global IT operations using Jira and Atlassian solutions
EMR Settlement
Discover how EMR Settlement expanded and integrated Jira Service Desk to improve support workflows, operational efficiency, and service visibility
Betway
Learn how Betway improved helpdesk performance, streamlined service delivery, and enhanced user experience through Jira Service Management optimisation
2iC
See how 2iC improved secure collaboration, governance, and partner information sharing using Confluence and enterprise knowledge management best practices
Evolve
Discover how Evolve strengthened collaboration with offshore partners, improved test management visibility, and streamlined delivery workflows using Zephyr and Jira
Improve IT service delivery
and employee experience
Automate manual processes and
reduce operational overhead
Modernise legacy platforms
with minimal disruption
Increase visibility & collaboration
across teams
Strengthen governance, compliance,
and knowledge sharing
Scale operations to support
growth and transformation
Technology & SaaS
HR & Internal Services
Professional Services
Retail & Ecommerce
Aviation & Logistics
Nonprofit & Membership
Organisations
Jira Service Mangement
Atlassian Cloud
Confluence
Asana
HaloITSM
Zephyr
Trusted by Global Organisations
BDQ works with organisations looking to improve operational efficiency, modernise service delivery, and support long-term digital transformation.
Our customer success stories highlight practical outcomes, scalable solutions, and measurable improvements delivered through collaborative partnerships.
"BDQ set me up for
success... I can't
thank them enough!"
Looking to Solve Similar Challenges?
Whether you’re planning an ITSM transformation, migrating platforms, improving collaboration, or automating operational workflows, BDQ can help.
Speak to BDQ
👉 Complete the Form and Book a Discovery Call
Tell us about your operational goals and discover how we can help your teams work smarter, scale faster, and deliver better service experiences.