BDQ Solutions

Enhancement Hours
Get best practice and configuration consultancy.
Review and Assessment
A low cost, low risk way to get the assistance you need.
Digital Adoption Services
Make sure software is being used consistently across teams.
PII Services
Our solution to help you find unauthorised data.
GDPR Consultancy
Make sure that you are compliant and up-to-date.
DevOps Services
Get great, high quality software shipped faster. Faster.
Test Automation & Management
Reduce costs and increase quality with automation.

    Atlassian Solutions

    Jira Work Management
    work management for technical and non-technical teams alike.
    Cloud Migration Services
    Quicker and more cost effective than doing it in house.
    Jira Service Management / ITSM
    Fast, painless, fixed price ITSM implementations.
    BDQ AtlassianCare
    Cost effective, flexible care options.
    Other Atlassian Services
    Maximise the potential of your Atlassian products.

      Other Solutions

      App4Legal Practice Management
      Complete managament software for legal practitioners.
      Asana Digital Work Management
      A simple, flexible way to manage work for business.
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      Solutions

      Expert consulting and managed services to help complex organisations to work flatter, faster and more dynamically.

      With the help of our trusted partner:

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        BDQ Originals

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          Other products

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              Products

              Whether it's our own Atlassian Marketplace apps or the apps that we provide a value-added-reseller service for, you can trust BDQ for the best support, consultancy, training and implementation available.

               

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                Training

                • We provide high quality technology training to customers in the UK, EU and US.

                • Our customers range from small companies to multi-nationals. They all want to maximise employee productivity.

                • We listen to what our customers want to achieve, and take this into account when delivering the courses.

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                  About Us

                  This is where you can find out all about BDQ. Where did we come from, what is our goal, what do our customers have to say about working with us? You'll find all those answers and more using the links here.

                  However, if you have any questions that you haven't found answers for, feel free to get in touch.

                   

                    - Case Study -

                    Aurora Commerce

                    "If you are migrating to Atlassian Cloud, it is cheaper and quicker to use an experienced Atlassian Solution Partner like BDQ than to do it internally."

                    Tom Cahalan | Managing Director, Aurora Commerce

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                    Aurora Commerce discuss their timely Server to Cloud migration and why they chose BDQ

                     

                    Background

                    Aurora Commerce uses Jira, Confluence and Jira Service Desk (later Jira Service Management) to collaborate, manage development work on their eCommerce platform, and provide customer service to major blue-chip customers. Aurora has used the Atlassian Server products for many years, and they are a critical application within the business. Says Tom Cahalan, "We wanted to move to Atlassian Cloud - we provide eCommerce SaaS solutions ourselves, and we know the benefits of SaaS, vs supporting applications internally.  eCommerce is getting busier every year, and this year has been incredibly busy due to Covid. It was very important for us to focus on core business activities, and not spend the valuable time of our technical staff on maintaining internal systems".

                    Having made the decision to migrate to Cloud, Aurora developed some ballpark figures for doing the migration internally. Migrating to Cloud is a one off task, and given that Jira and Confluence are such core systems, it would be necessary to research how to execute this in a timely way, with no data loss. The alternative was to get a experienced partner to migrate the systems.

                    Solution

                    BDQ has a lot of expertise with migrations to Atlassian's Cloud, offering both fixed price and bespoke packages. When Tom got in contact with us to see what the options would be, we were able to provide a fixed price quote. 

                    The fixed price gave Aurora certainty around scope and budgeting, and ensured that the journey to Cloud would be cost effective. Says Tom, "We did a ball-park internal estimate. The outcome was that it would have taken a lot of focused work to complete the entire project. Spending such a large amount of time on a non-core activity, learning something that we would never need to do again, and practising on our valuable data, just didn't make sense. BDQ were going to do it more cheaply, and at a fixed price."

                    After discussing the go-live date, BDQ created a plan for the migration. A key part of this would be a test migration, and the provision of a system to Aurora for user acceptance testing (UAT) prior to the final go-live. BDQ managed all technical aspects of the migration to perform a turnkey solution, including the data transfers from the current AWS hosted Atlassian Server platform.

                    Outcome

                    Says Tom, "Everything has worked flawlessly since go live - we've not needed to raise a single incident with BDQ!" For BDQ, this sums up a successful migration - fixed price for the customer, and no incidents post go-live!

                    We asked Tom what he thought of Atlassian Cloud, given that Aurora have used Server for so long. "We love Atlassian Cloud - it is much better than Server, and we don't need to spend any time doing internal support. We wouldn't go back. Atlassian Cloud gives us a firm foundation for the future when developing great solutions for our customers".

                     

                    "Everything has worked flawlessly since go live - we've not needed to raise a single incident with BDQ!"

                    Tom Cahalan
                    Managing Director, Aurora Commerce

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                    About Aurora Commerce

                    Aurora provides a cloud-based ecommerce platform, providing the optimum foundation for fast growing retailers - born and developed in the UK, the world’s most sophisticated and technologically advanced digital retail market.

                    Aurora provides all the core fundamentals for running a retail business right out of the box, including powerful merchandising, product, content and warehouse management tools. Their customers include big companies such as JD Sports, Millets, Atlantic and many more.

                    www.auroracommerce.com

                     

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