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On-Premise Service Management

Robust, Secure, air-gapped solutions tailored to your needs

 

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When Cloud Isn’t an Option, BDQ Delivers

Cloud-first isn't for everyone. Whether you operate in defence, government, banking or critical infrastructure, your organisation may require robust, secure, and air-gapped solutions that cloud vendors simply can’t offer.

At BDQ, we specialise in delivering customisable, secure on-premise service management platforms - built for total control, compliance, and long-term resilience. 

 

Why Choose On-Premise with BDQ?

While cloud solutions dominate the market, we understand that some organisations require on-premise, or private cloud deployments. BDQ has years of experience, dating back to when on premise deployments were the only option, and SaaS did not yet exist. Many vendors now have solutions that are architected for the cloud only. However, some of our partners are still committed to full featured applications which can be run in the cloud, or on-premise.

HaloITSM is a full featured commercial service management product, supported on Windows, and GLPI is an open-source service management and asset inventory solution, supported on Linux. Lansweeper is a commercial asset discovery and inventory solution that can be used on-prem.

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Private Networks

Deploy solutions fully behind your private networks, maintaining air-gapped security against external threats.

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Data Sovereignty

Maintain full control over your data and compliance, ideal for regulated industries.

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Custom Integration

Tailor your implementation precisely to your organisational needs and existing infrastructure.

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Air-Gapped & Secure

Run your systems entirely behind private firewalls. No external access required.

BDQ’s Expertise with On-Premise Platforms

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HaloITSM (On-Premise)

For the Microsoft Windows Stack

As a certified HaloITSM partner, we provide full on-premise deployments, ideal for enterprises needing modern ITSM on Microsoft environments.

Features:
  • Enterprise-grade service management
  • User-friendly self-service portals
  • Strong out-of-box reporting and analytics
  • Air-gapped deployment for secure environments
  • Flexible named and concurrent all inclusive licensing

HaloITSM →

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GLPI (Open-Source ITSM)

For the Open-Source LAMP Stack

A powerful and flexible open-source ITSM platform, ideal for those wanting complete customisation with no vendor lock-in.

Benefits:
  • Full open-source control
  • Large plugin ecosystem
  • Strong asset inventory and discovery features
  • Vendor supported if licenses are purchased
  • Highly cost-effective

GLPI →

Compare On-Premise Options

 

 
Halo ITSM On-Premise
GLPI On-Premise

Licensing Model

Commercial License

Open Source (no licensing fee) or commercially supported

Support & Updates

Vendor-supported

Community + Commercial support available

Typical User Profiles

SMEs-Large Enterprises

SMEs, open-source focused organisations

Data Control & Compliance

Excellent

Excellent

Lansweeper: Total Visibility for Your On-Prem Infrastructure

Managing on-premise infrastructure can be complex - especially when assets are scattered, undocumented, or manually tracked. Lansweeper is a powerful IT asset discovery and inventory solution that has an on-prem version, as well as hybrid and cloud, which gives you a complete, always up-to-date view of your hardware, software, and connected devices.

At BDQ, we are a Managed Partner for Lansweeper, offering expert consulting, configuration, and training services to help organisations gain full visibility and control over their on-prem environments.

To see the differences between Lansweeper's on-premise, hybrid, and cloud based solutions, please see here or contact us to discuss your requirements.

Key benefits of Lansweeper for on-premise environments:
  • Agentless asset discovery across your entire network
  • Agents are available if required for certain deployment situations
  • Centralised IT inventory for hardware, software, and virtual machines
  • Automatic software license tracking and usage insights
  • Enhanced security by detecting unknown or unauthorised devices
     
 

 

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Need to see what’s really in your network?

Whether you’re starting fresh or optimising an existing deployment, BDQ provides end-to-end Lansweeper services. Talk to BDQ about implementing Lansweeper to discover every asset, reduce risk, and build a robust inventory foundation for your on-premise infrastructure.

For more information on BDQ's Lansweeper services, check out our Lansweeper Partner Page →

Ready to take control of your IT infrastructure with a secure, customisable
on-premise solution?

 

Whether you’re looking to implement a new on-premise system, migrate from the cloud, optimise adoption across your teams, or
receive expert training and support — BDQ can help.
 
Our specialists work with leading platforms like HaloITSM and GLPI to deliver tailored, compliant, and cost-effective deployments. Use the form below to contact us and start a conversation about your organisation’s on-premise requirements.
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We’ll help you design a solution that fits your goals, budget, and compliance needs.