BDQ Blog

How Jira Service Management Supports ITIL Out of the Box

Introduction

As someone who remembers the early days of Jira Service Management (JSM) - formerly...

Why Strong ITSM Foundations Are Key to Long-Term Success

Introduction

With nearly 20 years in IT, I’ve had the privilege of working across various roles,...

ITSM on a Budget: How to Cut Costs Without Sacrificing Service Quality

With over 25 years of experience in software development and IT consultancy, I’ve worked with...

ITSM Success: Configuration and Processes Are Key

In my 25-plus years in the IT services industry, I’ve encountered countless scenarios where...

The Role of Automation and AI In IT Service Management

As businesses increasingly turn to Artificial Intelligence (AI) and automation to enhance their IT...

Introducing CostGuard: Taking Control of Project Budgets in Jira

Why We Built CostGuard for Jira

Jira excels at organizing tasks and workflows, but when it comes to

Why we created Field Service Management for Jira

At BDQ, we’ve worked with many organizations that rely on Jira Service Management (JSM) to handle...

Announcing follow-up to Real Signature: Real Signature for Confluence

After the success of BDQ’s latest Atlassian Marketplace app, Real Signature for Jira, and requests...

Announcing Real Signature: The Ultimate In-Person Signing Solution for Jira

We are thrilled to introduce Real Signature, BDQ's newest app for Jira Service Management. Designed...

Atlassian Teams '24 Roundup

Jira Software & Jira Work Management are now unified into Jira

• Announcement blog post →

Jira...