Atlassian AI & Rovo Updates: Smarter Search, Deep Research, and More

As your team accelerates toward better collaboration, Atlassian’s July update for Atlassian Intelligence and Rovo brings a powerful suite of AI-powered enhancements that are as smart as they are useful.

In this post, we’ll briefly explore how these updates elevate Atlassian apps like Jira, Confluence, and Jira Service Management - with features such as faster triage workflows, smarter previews, and deep research capabilities. For a more in-depth review, read the original post from Atlassian.

Streamlined Support in Jira Service Management

• One‑click Draft Replies: Agents can now generate AI-powered response drafts with a single click in Jira Service Management’s comment field, making it faster to reply to help requests.
• Faster Triage: The new “Triage” button offers intelligent suggestions for request type, status, priority, and assignee - quickly triage your queue with control to accept or modify recommendations.

Smarter Content Previews and Contextual AI Assistance

• Enhanced Smart Link Previews in Confluence: Hover over a Confluence page or Live Doc smart link to see a concise AI‑generated summary, saving clicks and improving context clarity.
• Rovo Button in Confluence (GA): A new “Rovo” button now lives in Confluence Pages, Live Docs, and Whiteboards - providing a centralized entry point for AI tools, agents, and Rovo Chat, displayed within a side‑panel for in-context access.

Bring Your Existing Knowledge Into the AI Flow

• Third‑Party Knowledge Sources in JSM: Jira Service Management’s knowledge base can now pull from SharePoint and Google Drive, ensuring help seekers access the most current, broad answers - without leaving their workflow.

Deep Research with Rovo: Reports in Minutes

• Deep Research Capability: Rovo’s Deep Research can read, aggregate, and synthesize insights from your organizational data into structured, lengthy reports with tables of contents, executive summaries, methodology, findings, and actionable recommendations - in minutes, not hours.

Improved Collaboration and Agent Controls

• Agent Avatars and Admin Governance: Rovo agents appear with avatars alongside human collaborators in the Confluence editor, increasing transparency. Organization admins now also have the power to delete any user-created agent, simplifying governance of agent use.

Smarter JQL and Related Issue Suggestion

• Instant JQL Fixes: Now when your Jira Query Language (JQL) has an error, Atlassian suggests functioning syntax automatically - helping you make progress without getting stuck.
• Similar Work Items Finder: Jira now surfaces issues similar to the one you're viewing, enabling faster detection of duplicates or relevant past work.

Smarter AI‑Powered Comments

• AI‑Generated Comment Summaries + Follow‑Ups: Atlassian now adds pre-generated follow-up prompts to AI comment summaries in Jira, helping agents dive deeper, ask clarifying questions, or take action directly within Rovo Chat.

Unified Recent Work Feed for Rovo Extension

• Google Drive & SharePoint in Rovo Recents Feed: Your browser’s Rovo extension now includes recently viewed or edited Google Drive and SharePoint files alongside Atlassian activity - making it easier to jump back into recent work.

Usage Insights for Future Planning

• Rovo Usage Quotas: All paid Atlassian plans now include monthly AI credits and object indexing per user - though quotas aren’t enforced yet, this gives early visibility and helps teams plan for future usage tracking.

Report generation transformed:
Rovo Deep Research creates structured, in-depth reports in minutes, replacing hours or days of manual work.

Why These July Updates Matter

• Efficiency gains:
  Automate routine tasks like drafting replies, fixing JQL, and previewing content - so teams can focus on higher-value work.
• Context‑aware intelligence:
  AI delivers relevant summaries, suggestions, and insights based on where you are and what you’re doing - so you stay focused.
• Better collaboration and governance:
  Agent visibility and admin deletion controls bring clarity and security to your workspace.
• Smarter insights, faster:
  Deep Research gives you polished, executive-ready analysis without manual slog - empowering faster, data-driven decisions.
• Holistic workflow integration:
  Whether you’re in Jira, Confluence, or on your browser tab, Rovo stays with you - no more jumping between tools.

If you'd like support tailoring these new Atlassian AI and Rovo capabilities to your team, or need help unlocking deeper value from Atlassian Intelligence, just get in touch. We're here to help you optimise your workflows, drive adoption, and make sure your teams get the most out of Atlassian AI.