Atlassian Team’25 Europe: The Event for Collaboration & ITSM Innovation
Atlassian Team’25 Europe is heading to the vibrant city of Barcelona! Whether you're focused on ...
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Atlassian
How Jira Service Management Supports ITIL Out of the Box
Introduction
As someone who remembers the early days of Jira Service Management (JSM) - formerly...
Why Strong ITSM Foundations Are Key to Long-Term Success
Introduction
With nearly 20 years in IT, I’ve had the privilege of working across various roles,...
ITSM on a Budget: How to Cut Costs Without Sacrificing Service Quality
With over 25 years of experience in software development and IT consultancy, I’ve worked with...
ITSM Success: Configuration and Processes Are Key
In my 25-plus years in the IT services industry, I’ve encountered countless scenarios where...
The Role of Automation and AI In IT Service Management
As businesses increasingly turn to Artificial Intelligence (AI) and automation to enhance their IT...
Introducing CostGuard: Taking Control of Project Budgets in Jira
Why We Built CostGuard for Jira
Jira excels at organizing tasks and workflows, but when it comes to
Why we created Field Service Management for Jira
At BDQ, we’ve worked with many organizations that rely on Jira Service Management (JSM) to handle...
Announcing follow-up to Real Signature: Real Signature for Confluence
After the success of BDQ’s latest Atlassian Marketplace app, Real Signature for Jira, and requests...
Announcing Real Signature: The Ultimate In-Person Signing Solution for Jira
We are thrilled to introduce Real Signature, BDQ's newest app for Jira Service Management. Designed...