Implementation & Migration Services

What We Offer

Whether you need a fast, fixed-price setup, a complex enterprise migration, or a fully tailored implementation, BDQ offers a range of services to match your needs. We support leading platforms like Atlassian, Asana, Halo ITSM, Monday.com and more - delivering expertly configured solutions that scale with your business.

Explore our core offerings below to see how we can get you up and running, quickly and effectively - from discovery and configuration to training, documentation, and post-go-live enhancement - all backed by real-world success stories across industries.

✅ BDQ Implementation Packages

Fast-track your success with our proven, pre-defined implementation packages - ideal for organisations that want value quickly with best practices baked in.

Packages include:

• HaloITSM or Jira Service Management setup (including incidents, requests, problems, changes, SLAs, and reporting)
• Asana or monday.com work management implementation with tailored project templates and goal tracking
• Zephyr test management configuration and team onboarding
• IT asset discovery and inventory setup using Device42 or Lansweeper

These packages include everything you need for a successful launch: discovery, configuration, training, documentation, and post-go-live support.

▶️ Explore our Implementation Packages >> 
▶️ View our Customer Success Stories >>

✅ Platform Migration Services

Switch platforms confidently and securely with BDQ’s expert-led migration services. We’ve helped organisations move from:

• On-premise to Cloud (e.g. Jira Server to Jira Cloud, Confluence Server to Cloud)
• Monday.com to Jira Work Management
• Spreadsheets to Asana or Monday.com
• Legacy asset systems to Lansweeper or Device42

We handle:

• Data extraction, transformation, and load (ETL)
• Complex mappings between old and new systems
• API-driven automations and validation
• User adoption and training

▶️ Read more about our Platform Migration Services >>
▶️ Example: See how PartnerHero unified work management on Jira >>

✅ Process Improvement Assessments

Discover where processes are leaking time and money. Our assessments reveal inefficiencies, bottlenecks, and risks - then propose practical optimisations, supported by best practices.

Use this service to:

• Improve customer experience and team collaboration
• Streamline HR, marketing, or IT workflows
• Adopt scalable frameworks (e.g. ITIL, Agile, OKRs)

You’ll receive:

• Mapped current-state workflows
• Pain point analysis and prioritised improvements
• Actionable optimisation roadmap

▶️ Dig deeper into our Process Improvement Assessments  >>
▶️ Case in point: How NAZ and BDQ used Asana to improve visibility & collaboration >>

✅ Custom Implementation Projects

Have more complex needs or need to support multiple departments? BDQ delivers bespoke projects that align with your business goals - especially useful for:

• SaaS vendors and managed service providers (MSPs)
• Organisations needing integration between tools (e.g. Jira + Freshworks + Confluence)
• Asset-heavy industries transitioning to scalable discovery tools
• Teams requiring controlled rollout of ITSM/HR/Marketing systems

▶️ More information on our Service Management Solutions for MSP/MAP  >>
▶️ See how CloudGuard integrated Jira Service Management with their platform >>

✅ Our Methodology: AIM

Accelerated Implementation Methodology (AIM) is BDQ’s proven delivery framework. It balances speed with quality, giving you confidence in your project outcomes.

AIM Includes:

• Discovery: Define pain points and desired outcomes
• Plan: Interactive demos and design workshops
• Execute: Agile-based prototyping and configuration
• Deploy: Go-live with training and documentation
• Enhance: Ongoing improvements with optional support hours

▶️ Learn more about Accelerated Implementation Methodology >>
▶️ “The discovery whiteboards were brilliant - fast and efficient.” See how NAZ streamlined goal tracking in Asana >>

Project Examples

Real-world examples of BDQ implementations and migrations: