BDQ | Services | …

 

Assessment & Strategy Services

Uncover Value. Define Direction. Deliver Results.

 

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Clarity. Confidence. Capability.

 

Before you transform systems or scale operations, you need the right foundations. BDQ’s Assessment & Strategy Services help you understand where you are, define where you want to go, and determine the best tools and processes to get there. Whether you’re aiming for cost optimisation, process improvement, or platform evaluation, our strategic assessments give you the insight and direction needed to succeed.

 

From requirements analysis to ITIL maturity assessments accredited by AXELOS/PeopleCert, our proven, fixed-price engagements provide clarity, fast turnaround, and high-value outputs you can act on immediately.

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What We Offer

✅ Requirements Analysis

Start with confidence. Our expert consultants run rapid discovery workshops to identify goals, pain points, and stakeholder needs - distilling these into clear, actionable requirements.

What you get:

  • Discovery workshops led by experienced consultants
  • Documented business needs, challenges, and opportunities
  • Prioritised requirements and early prototypes
  • Foundation for future platform selection or implementation

▶️ Related service: Implementation & Migration | Asana Consulting  >>

✅ Tool Evaluation & Selection

Choosing the right platform can make or break success. We assess your current tool landscape, business objectives, and processes to help you make the best choice - objectively and independently.

We’ve helped customers evaluate:
  • HaloITSM vs Jira Service Management
  • GLPI, Device42, Freshworks, Asana, Lansweeper, Sonatype and others
  • Migration readiness and total cost of ownership
Deliverables:
  • Evaluation criteria based on your goals
  • Comparison matrix of shortlisted tools
  • Executive summary with platform recommendations
  • Proof-of-concept or sandbox setup (optional)

▶️ See how we helped PartnerHero migrate from Monday to Jira  >>

✅ Process Improvement Assessments

Discover where processes are leaking time and money. Our assessments reveal inefficiencies, bottlenecks, and risks - then propose practical optimisations, supported by best practices.

Use this service to:

  • Improve customer experience and team collaboration
  • Streamline HR, marketing, or IT workflows
  • Adopt scalable frameworks (e.g. ITIL, Agile, OKRs)

You’ll receive:

  • Mapped current-state workflows
  • Pain point analysis and prioritised improvements
  • Actionable optimisation roadmap

▶️ Case in point: How NAZ used BDQ and Asana to improve visibility & collaboration >>

✅ Cost Optimisation Reviews

Cut unnecessary spend - without compromising performance. We examine your platforms, licences, and processes to find opportunities for consolidation, cost savings, and value extraction.

Includes:

  • Platform and license usage analysis
  • Redundancy and overlap identification
  • Recommendations for cost-effective configurations
  • Strategy for optimisation and scaling

▶️ Recommended with: ITSM Implementations using Jira Service Management  >>

✅ ITIL Maturity Assessments

As an AXELOS/PeopleCert Accredited Consultancy Partner, BDQ offers ITIL Maturity Model Assessments to formally assess your organisation’s ITSM maturity.

Benefits:

  • Align IT services with business strategy
  • Benchmark against industry best practices
  • Receive a structured, evidence-based roadmap for improvement
  • Optional follow-on implementation support

▶️ Learn more about our ITIL Accreditation  >>

How It Works: Deliverables & Timeline

 

We use our Accelerated Implementation Methodology (AIM) to deliver outcomes efficiently.

 

Phase

Deliverables

Timeframe

Discovery

Stakeholder interviews, workshop facilitation, current-state documentation

1–2 weeks

Analysis & Evaluation

Requirements, tool assessments, process gap analysis, ITIL audit (if applicable)

1–2 weeks

Recommendations

Roadmaps, tool recommendations, cost-saving plans, process improvement reports

1 week

Optional Follow-On

Implementation proposal, fixed-price quote, or enhancement hours support

As required
 

 

▶️ All services delivered remotely by UK-based experts.

Why BDQ?

 

BDQ delivers expert-led strategy and assessment services grounded in decades of experience across industries. We are a trusted consultancy with certified partnerships across the leading tools in work management, ITSM, and collaboration:

🎯 "BDQ translated our needs into actionable recommendations and fast delivery. It was cost-effective, practical, and insightful."

Customer testimonial, Case Studies

 

Customer Success Stories

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“BDQ were really hands on. Their consultant was brilliant, and really knew his stuff.”


- Rhod Williams
Head of IT Planning | The Wine Society

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“Everything has worked flawlessly since go-live – we've not needed to raise a single incident with BDQ!”


- Tom Cahalan
Managing Director | Aurora Commerce

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“We worked well together with BDQ. There wasn't anything that we wanted, that couldn't be delivered.”


- James Millard
Operations Manager | EMR Settlement Ltd

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Assessment & Strategy | Frequently Asked Questions

 

Let’s Get Started

 

 

Ready to uncover opportunities, make informed decisions, and drive business value?
Let BDQ guide your next steps.

 

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📩 Book your assessment today.
Use the form to request a free consultation.

👉 Or email us at enquiries@bdq.cloud