Atlassian recently announced changes to its AI Data Contribution Settings that will come into effect from 17 August 2026. The changes have already prompted discussion among Jira, Jira Service Management (JSM), and Confluence customers, particularly those operating in highly regulated industries.
When organisations start evaluating new tools, the conversation often begins with functionality.
Artificial intelligence is everywhere right now.
There was a time when the words "software audit" were enough to make an IT manager's heart sink.
Many organisations invest in IT Service Management (ITSM) tools to improve support operations,...
For years, businesses have been promised that AI would transform the way people work.
The reality...
Recently, Asana announced what it describes as an "Operating System for Human-Agent Teams",...
For years, we've accepted a certain level of frustration from IT support.
For most organisations, Jira has grown into far more than a project management tool.
It's where...
Many organisations are investing heavily in sustainability initiatives, carbon reporting, and CSR...
