Unlock the Full Power of GLPI with Plugins
GLPI is widely recognised as a powerful open-source IT service management (ITSM) and asset...
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workflows
How to Choose the Right Customer Service Platform in 2026
For customer support and CX leaders, evaluating a new customer service platform can feel like a...
How Halo’s Milestones Program is Changing Pricing for ITSM Customers
In an era where software subscription costs are rising and pricing models are increasingly opaque,...
Why Layering AI over Broken Workflows Causes Burnout
We’re in a moment where AI hype is colliding head-first with workforce fatigue. New research from a...