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Atlassian Rovo: How AI Transforms Team Collaboration

Why Atlassian Rovo is a Game-Changer for Teams and a Reason to Consider Atlassian Cloud.

Why a Product-Agnostic Partner Delivers Better Work Management

When organisations seek to improve their work management systems, the journey often begins with...

Escaping the Sunk Cost Fallacy in Work Management and ITSM

In the world of business operations, clinging to outdated or inefficient tools can quietly drain...

Beyond IT: Adapting GLPI for Cross-Departmental Service Management

GLPI (Gestionnaire Libre de Parc Informatique) has long been recognised as a robust, open-source...

Atlassian Team’25 Europe: The Event for Collaboration & ITSM Innovation

Atlassian Team’25 Europe is heading to the vibrant city of Barcelona! Whether you're focused on ...

Teclib launches brand-new GLPI Help Center - get all your questions answered!

We’re excited to share the launch of the brand-new GLPI Help Center - a dedicated resource hub...

How Jira Service Management Supports ITIL Out of the Box

Introduction

As someone who remembers the early days of Jira Service Management (JSM) - formerly...

Staying Awake Through ITIL: A Survival Guide for Humans

(by Jason, Your BDQ Account Manager)

Why Strong ITSM Foundations Are Key to Long-Term Success

Introduction

With nearly 20 years in IT, I’ve had the privilege of working across various roles,...

ITSM on a Budget: How to Cut Costs Without Sacrificing Service Quality

With over 25 years of experience in software development and IT consultancy, I’ve worked with...