BDQ Blog

ITSM on a Budget: How to Cut Costs Without Sacrificing Service Quality

With over 25 years of experience in software development and IT consultancy, I’ve worked with...

ITSM Success: Configuration and Processes Are Key

In my 25-plus years in the IT services industry, I’ve encountered countless scenarios where...

Switching ITSM Tools? Why MSPs Are Moving to HaloITSM – Fast

The Urgency to Change

For MSPs, an ITSM platform is not just a tool—it is the foundation of service...

The Role of Automation and AI In IT Service Management

As businesses increasingly turn to Artificial Intelligence (AI) and automation to enhance their IT...

Introducing CostGuard: Taking Control of Project Budgets in Jira

Why We Built CostGuard for Jira

Jira excels at organizing tasks and workflows, but when it comes to

The Power of Personal Branding in IT Leadership: Lessons from a Life-Changing Conversation

A Conversation That Changed My Career

Years ago, when I was a Senior Technician at a major...

Introducing Monday Service: The Next Evolution in IT Service Management

Monday.com has just launched Monday Service, a powerful new product designed to revolutionize IT...

Cut ITSM Costs with Open Source: Join BDQ & GLPI's Exclusive Webinar

UPDATE: This webinar is now available to watch on demand here →

Reduce ITSM Costs with Open-Source...

Why we created Field Service Management for Jira

At BDQ, we’ve worked with many organizations that rely on Jira Service Management (JSM) to handle...

Unlock the Power of AI with BDQ and HaloITSM – Join Our Webinar

Discover How AI Can Transform Your Service Management

Service management is evolving rapidly, and...