BDQ Blog

Atlassian Team’25 Europe: The Event for Collaboration & ITSM Innovation

Atlassian Team’25 Europe is heading to the vibrant city of Barcelona! Whether you're focused on ...

Teclib launches brand-new GLPI Help Center - get all your questions answered!

We’re excited to share the launch of the brand-new GLPI Help Center - a dedicated resource hub...

How Jira Service Management Supports ITIL Out of the Box

Introduction

As someone who remembers the early days of Jira Service Management (JSM) - formerly...

Why Strong ITSM Foundations Are Key to Long-Term Success

Introduction

With nearly 20 years in IT, I’ve had the privilege of working across various roles,...

ITSM on a Budget: How to Cut Costs Without Sacrificing Service Quality

With over 25 years of experience in software development and IT consultancy, I’ve worked with...

ITSM Success: Configuration and Processes Are Key

In my 25-plus years in the IT services industry, I’ve encountered countless scenarios where...

Introducing CostGuard: Taking Control of Project Budgets in Jira

Why We Built CostGuard for Jira

Jira excels at organizing tasks and workflows, but when it comes to

Introducing Monday Service: The Next Evolution in IT Service Management

Monday.com has just launched Monday Service, a powerful new product designed to revolutionize IT...

Cut ITSM Costs with Open Source: Join BDQ & GLPI's Exclusive Webinar

UPDATE: This webinar is now available to watch on demand here →

Reduce ITSM Costs with Open-Source...

Why we created Field Service Management for Jira

At BDQ, we’ve worked with many organizations that rely on Jira Service Management (JSM) to handle...