BDQ Blog

Atlassian Team’25 Europe: The Event for Collaboration & ITSM Innovation

Atlassian Team’25 Europe is heading to the vibrant city of Barcelona! Whether you're focused on ...

How Jira Service Management Supports ITIL Out of the Box

Introduction

As someone who remembers the early days of Jira Service Management (JSM) - formerly...

Why Strong ITSM Foundations Are Key to Long-Term Success

Introduction

With nearly 20 years in IT, I’ve had the privilege of working across various roles,...

ITSM on a Budget: How to Cut Costs Without Sacrificing Service Quality

With over 25 years of experience in software development and IT consultancy, I’ve worked with...

Why we created Field Service Management for Jira

At BDQ, we’ve worked with many organizations that rely on Jira Service Management (JSM) to handle...

Announcing Real Signature: The Ultimate In-Person Signing Solution for Jira

We are thrilled to introduce Real Signature, BDQ's newest app for Jira Service Management. Designed...

Atlassian Teams '24 Roundup

Jira Software & Jira Work Management are now unified into Jira

• Announcement blog post →

Jira...

Atlassian announces update to Data Residency locations, now including the UK

Hey there, tech enthusiasts and cloud aficionados! Remember when we covered the ground-breaking ...

Simple, fast, effective software rollout: BDQ Lightning Implementation

BDQ are proud to present its latest offering - the Lightning Implementation! If you know what you...

ITSM implementation from a customer perspective

ITSM has changed over the last 3 decades - just a bit about me. My name is Brad Hartman. My ITSM...