How to Keep Your On-Premise Service Management Running Strong
Across the IT landscape, the trend is clear: many software vendors are ending support for...
Posts about
IT Service Management
What’s New in GLPI 11: Key Features & ITSM Improvements
GLPI 11: A Major Step Forward for Open-Source ITSM
The wait is over - GLPI 11 has officially...
Measuring IT Sustainability with GLPI Carbon by Teclib
As global attention intensifies around climate change and corporate responsibility, organisations...
HaloITSM Q2 2025: Practical Enhancements That Make a Difference
In a rapidly evolving ITSM landscape, real improvements come from features that reduce manual work,...
Escaping the Sunk Cost Fallacy in Work Management and ITSM
In the world of business operations, clinging to outdated or inefficient tools can quietly drain...
Beyond IT: Adapting GLPI for Cross-Departmental Service Management
GLPI (Gestionnaire Libre de Parc Informatique) has long been recognised as a robust, open-source...
Navigating Digital Transformation Challenges in the UK Public Sector
As the UK public sector continues its journey toward modernisation, digital transformation remains...
Teclib launches brand-new GLPI Help Center - get all your questions answered!
We’re excited to share the launch of the brand-new GLPI Help Center - a dedicated resource hub...
How Jira Service Management Supports ITIL Out of the Box
Introduction
As someone who remembers the early days of Jira Service Management (JSM) - formerly...