How Jira Service Management Supports ITIL Out of the Box
Introduction
As someone who remembers the early days of Jira Service Management (JSM) - formerly...
Posts about
Jira Service Desk
Atlassian announces update to Data Residency locations, now including the UK
Hey there, tech enthusiasts and cloud aficionados! Remember when we covered the ground-breaking ...
What is Atlassian Data Lake and how can it help me?
Even before the way most companies work changed forever due to the global pandemic, Atlassian have...
Atlassian named a Leader by Gartner in 2022
ITSM platforms offer workflow management and related insights that let organizations design,...
The different types of testing
In this post, we are going to take a look at the different types of testing that can be used...
The Foundations of Good Documentation with K15t
As you may have read in our recent blog post, we have just released a new app for the Atlassian...
Easy Email Attachments for Jira Service Desk
Let's talk about email attachments. Not very exciting, but used every day, by nearly everyone. In...
JIRA Service Desk Server 3.6 Eliminate downtime, resolve issues faster
Eliminate downtime, resolve issues faster and stop guesstimating with JIRA Service Desk Server 3.6
...
Beat email overload with JIRA Service Desk and catWorkX
Email.
Remember how excited you were to receive your very first email?
Contrast that with how...