Eliminate downtime, resolve issues faster and stop guesstimating with JIRA Service Desk Server 3.6 JIRA Service Desk Server 3.6 is here with collaborator comments, SLA improvements, and zero downtime upgrades. Allow collaborators to comment on existing requests via email so they're resolved faster,...
jira-service-desk
Email. Remember how excited you were to receive your very first email? Contrast that with how excited you were to recently wade through your inbox after being out of the office for a few days.
Atlassian, JIRA Service Desk