BDQ | Process Improvement Assessments...

Process Improvement
Assessments

Identify bottlenecks, streamline workflows, and unlock
hidden value in your tools and teams

Discover bottlenecks and get a tailored improvement roadmap.

At BDQ, we help organisations uncover operational inefficiencies and unlock cost-saving opportunities through our structured Process Improvement Assessments. Whether you're using tools like Asana, Atlassian, Halo ITSM, Zephyr, or Monday.com, we assess how your systems and workflows align with your business goals - and provide expert guidance to make them better.

If you suspect your processes aren’t as efficient as they should be, or you're unsure whether you're getting full value from your existing software investments, a Process Improvement Assessment is a fast, expert-led way to clarify the picture.

What’s Included

Our assessments are guided by the Plan, Do, Check, Act cycle and tailored to your specific use case - be it IT service management, project collaboration, or marketing workflows.

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🔍 Efficiency Audits

We analyse how your tools are currently configured and used, identifying:

Redundant workflows
Outdated customisations
Underutilised platform features

👉 Example: At Universal Robots, our Asana assessment identified configuration improvements that led to “130% improvement in workload efficiency”.

🧾 Licensing Reviews

We examine your licensing structure to uncover cost-saving opportunities:

Identify inactive users
Consolidate duplicative licenses
Align entitlements with actual needs

👉 Read more about license savings in our Jira Service Management implementations.

⚙️ Improvement Advice

We map out where your workflows are being held back by:

Manual steps
Bottlenecks
Repetitive rework

👉 You receive practical, high-impact automation recommendations, drawing on our experience with Jira, Halo ITSM, and more.

📊 Reporting & Visibility Analysis

We help you improve how data is surfaced and consumed:

Clarify roles and task ownership
Define meaningful KPIs and dashboards
Implement reporting tools like Tempo Timesheets and Planner for Jira

👉 The Wine Society now uses real-time dashboards for management reporting, helping leaders allocate resources more effectively.

💸 Cost-Saving Roadmap

Our deliverables include a clear, prioritised roadmap showing:

Short- and long-term savings
Quick wins and high-impact initiatives
Optional enhancements that scale with your business

👉 Clarks, for example, used our recommendations to streamline Demand Management and integrate Jira with their global helpdesk system for major cost efficiency.

🤖 Automations and AI

Our deliverables will provide automations and integrations which deliver:

Reductions in repetitive work
Cost savings
Efficiencies

👉 We will identify areas which will benefit from automations, which are practical and cost effective to implement.

✔️ Specialist Expertise

We're not generalists. Our team combines technical know-how with process design and real-world consulting experience across sectors - from global nonprofits like Rainforest Alliance to security innovators like CloudGuard.

✔️ Technology-Driven, People-Focused

We don’t just look at tools - we look at how your people interact with them. That’s why our clients love our workshop-led approach and rapid discovery sessions.

✔️ Agile & Transparent Engagement

Our proven Accelerated Implementation Methodology (AIM) ensures clear timelines, fast feedback, and measurable outcomes.

"Working with the BDQ team was so seamless. We estimate 130% improvement - a significant USD saving."

- Laura Studwell
Marketing Director (N. America) | Universal Robots

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“We’re very happy, BDQ have done an amazing job. Within an hour of working together, we said, “These guys get it!””

- Javid Khan
Co-Founder | CloudGuard

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“We now have much better visibility than before. BDQ were really hands on. Their consultant was brilliant, and really knew his stuff.”

- Rhod Williams
Head of IT | The Wine Society

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Ready to Optimise Your Processes?

Let’s turn insight into action. Whether your goals involve cost savings, better collaboration, or improved reporting, our Process Improvement Assessments are the ideal first step.

📩 Get in touch using the form

Our team will reach out to schedule a discovery call and discuss your challenges.

BDQ | Process Improvement Assessments...

Process Improvement
Assessments