BDQ Consultancy Services

Implementation and Adoption

Successful technology adoption isn’t just about deploying new tools—it's about empowering your team to use them effectively. BDQ employs an accelerated implementation methodology to configure and deploy Jira, Asana, Monday, Confluence, and Halo ITSM in a way that aligns with your workflows and objectives. Our process involves:

• Discovery Workshops: Rapidly identifying your specific needs using interactive, Agile-inspired sessions.

• Prototyping: Delivering quick, iterative prototypes that minimize downtime and maximize user input.

• Custom Training and Support: Ensuring your team can confidently use new systems through tailored training and ongoing support.

Case in Point: Our partnership with Universal Robots illustrates the value of our approach. By configuring Asana with dynamic reporting and localization workflows, we boosted efficiency by 130%, saving both time and cost​.

Migrations

Migrating your critical data and configurations to the cloud or a new platform can be daunting. At BDQ, we bring deep expertise in seamless, risk-mitigated migrations across platforms like Jira, Confluence, Monday, and Halo ITSM. Our migration services include:

• Comprehensive Planning: Understanding your current setup and outlining a smooth transition path.

• Data Integrity Assurance: Safeguarding your valuable data with rigorous testing and validation.

• Minimized Downtime: Using cloned environments and phased rollouts to ensure business continuity.

Case Study: For Rainforest Alliance, we executed a complex Confluence migration to the cloud, maintaining full functionality while reducing downtime and providing training for effective user adoption​.

Integration

BDQ excels in integrating your technology stack to eliminate silos and streamline operations. We can connect Jira, Confluence, Asana, and Monday with other enterprise systems, creating seamless workflows and improving data flow. Services include:

• Custom API Development: Building integrations that meet unique business requirements.

• Pre-Built Connectors: Leveraging existing solutions for common platforms to accelerate projects.

• Reporting and Visibility Enhancements: Ensuring you have actionable insights from all connected systems.

Example: Clarks’ IT team benefited from our real-time integration between Jira and their internal support system, leading to streamlined demand management and improved resource allocation​.

Private App Development

When off-the-shelf solutions don’t meet your needs, BDQ provides bespoke app development to extend the functionality of your platforms. Our development services can enhance Jira, Asana, Monday, and Halo ITSM with tailored applications that address your unique requirements.

• Custom Workflows and Automation: Streamlining complex processes through automation.

• Enhanced User Interfaces: Designing intuitive interfaces that drive engagement.

• Security and Compliance: Building apps that adhere to your organization’s data protection standards.

Our Approach: Using our expertise, we’ve created Atlassian Marketplace apps and custom solutions that integrate seamlessly with enterprise systems​.

Development

Our development expertise isn’t limited to private apps. BDQ provides full-scale development services to help you build robust solutions that enhance collaboration and operational efficiency. We work across a range of programming languages and tools, ensuring that our solutions are scalable and future-proof.

• Agile Methodologies: Delivering software quickly and efficiently through iterative development.

• Robust Testing and QA: Ensuring high-quality outcomes with automated and manual testing.

QA / Test Automation

Quality assurance is crucial in today’s fast-paced business environment. BDQ offers advanced QA and test automation services using platforms like Jira and Zephyr to streamline testing processes. Our solutions include:

• Automated Test Management: Implementing Zephyr for Jira to manage test cases, track results, and automate regression testing.

• Custom Dashboards and Reports: Providing insights into testing progress and quality metrics.

• Collaboration Tools: Enhancing communication between QA and development teams for efficient test case resolution.

Success Story: wdPro Global leveraged our QA expertise to improve collaboration and manage complex test scenarios effectively, enhancing their HRIS transformation projects​.

Health Checks and Expansion

Is your technology stack working as hard as it should? BDQ conducts comprehensive health checks to ensure your platforms are optimized. We identify opportunities for performance improvements, recommend best practices, and help you scale your solutions as your organization grows.

• System Audits: Reviewing configurations and integrations to ensure optimal performance.

• Expansion Roadmaps: Planning for future enhancements, from new features to additional integrations.

• User Training and Support: Keeping your team up-to-date with the latest tools and practices.

Highlight: Aurora Commerce’s migration from Jira Server to Cloud showcased our ability to deliver high-value solutions that are reliable, efficient, and future-proof​.