Blog

Notes from the field.

Migration playbooks, ITSM tips, Atlassian release notes worth knowing about, and the occasional honest take on the platform landscape.

Subscribe for monthly updates:

Get the newsletter →

Featured

12 June 2026

How to Know If Your ITSM Tooling Is Holding You Back

Is your ITSM tool slowing your IT team down? Learn the warning signs and how modern service desk platforms improve reporting, automation and efficiency.

Read the post →

Atlassian

JIRA Service Desk Server 3.6 - 5 Secrets of High-Performing IT Teams

11 July 2017

5 secrets of high-performing IT teams - BDQ

Read post → Atlassian

JIRA Service Desk Server 3.6 Eliminate downtime, resolve issues faster

11 July 2017

Eliminate downtime, resolve issues faster, and stop guesstimating with JIRA Service Desk Server 3.6 - BDQ

Read post → Atlassian

Public Sector Show, London ExCel, June 27th, 2017

3 July 2017

The Public Sector Show was a great way to meet with people, discuss the challenges that they face, and talk about how the Atlassian products

Read post → events

Atlassian Summit Europe, Barcelona, May 2nd - 5th, 2017

12 May 2017

Atlassian Summit Europe, 2017 - BDQ

Read post → guest-post

How to address challenges with managing requirements

1 March 2017

In this guest blog Sanjay Zalavadia, VP of Client Services at Zephyr, describes how to address some of the challenges associated with managi

Read post → guest-post

Mitigating Common Defects Found While Product Testing

7 February 2017

In this guest blog Sanjay Zalavadia, VP of Client Services at Zephyr, describes how to mitigate common defects found while product testing.

Read post →

Stay in the loop

Notes from the field, once a month.

Get in touch