Sectors we work in — marketing, ITSM, recruitment & SaaS

The same delivery rigour, framed for the way your teams actually work.

IT Service Management

Modern ITSM is more than a service desk — it is an operating model where people, processes, and platforms reduce risk and improve user experience. We

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Marketing

Modern work management tools can transform how marketing teams operate. We help you set up Asana or monday.com to streamline campaigns, content workfl

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Recruitment

Recruitment teams running on spreadsheets and email threads are losing candidates to better-organised competitors. We help you build a proper applican

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SaaS Migrations

Moving from one SaaS platform to another without losing data, breaking SLAs, or stalling the business. We have done it across ITSM, work management, a

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Sectors

Supporting diverse industries with BDQ's Solution Partners

BDQ specialises in leveraging cutting-edge tools from Asana, Atlassian, HaloITSM, Monday.com, GLPI and Zephyr to deliver impactful solutions tailored to diverse industries. From marketing to ITSM, recruitment, DevOps and beyond, our expertise ensures transformative results, driving efficiency, collaboration and strategic outcomes. Here's how we support each industry with our partner products.

By industry

How we support each sector

Every sector has its own rhythms. We tune industry-leading tools to the way your teams actually work.

01

Marketing

Tools: Asana, Jira Work Management. Marketing teams thrive with structured workflows and clear visibility into campaigns. With Asana, we create tailored workflows for managing campaigns, tracking leads and collaborating across departments. Universal Robots, for instance, leveraged our Asana implementation to enhance reporting, streamline webinar planning and manage tradeshows, achieving a 130% improvement in workload efficiency.

→ Campaign tracking — Custom reporting for campaign tracking.
→ Partner collaboration — Seamless collaboration with external partners via dynamic forms.
→ Dependencies and timelines — Visibility into dependencies and timelines, preventing bottlenecks.

02

IT Service Management (ITSM)

Tools: HaloITSM, Jira Service Management (JSM). IT teams require robust, scalable systems to handle incidents, changes and service requests. HaloITSM and JSM provide the backbone for modern ITSM practices. For example, CloudGuard adopted JSM to integrate security and incident management, reducing manual processes while enhancing the customer journey.

→ Scalable service desks — Scalable service desks for IT and non-IT departments.
→ Automation — Automation and custom workflows to manage incidents, SLAs and approvals.
→ Actionable insights — Integrated dashboards for actionable insights into IT operations.

03

Recruitment

Tools: Asana. HR teams can streamline hiring, onboarding and compliance using Asana. Employ HR Pro benefited from BDQ's solutions by reducing non-billable admin hours and increasing operational efficiency with tailored workflows and project templates.

→ Process automation — Recruitment process automation.
→ Custom templates — Custom templates for onboarding and offboarding.
→ Time tracking — Integrated time tracking and reporting for HR processes.

04

DevOps and Agile

Tools: Jira Software, Zephyr. Agile and DevOps teams require tools to support CI/CD pipelines, sprint planning and test automation. Zephyr integrated with Jira allows seamless test management, combining manual and automated results. For example, BDQ helped wdPro Global align QA processes with Agile workflows, improving transparency and collaboration across distributed teams.

→ Unified dashboards — Unified dashboards for sprint progress and QA metrics.
→ CI/CD integration — Integrated tools for CI/CD, including Jenkins and Zephyr.
→ Test automation — Automation of testing and defect tracking.

05

Event Management

Tools: Asana, Jira Service Management. Event planners need tools for scheduling, attendee support and feedback collection. For instance, the International AIDS Society used JSM to provide seamless services for conference attendees while maintaining efficient IT support internally.

→ Tailored service desks — Tailored service desks for attendee queries and issues.
→ Schedule visibility — Visibility into event schedules and task assignments.
→ Dynamic forms — Dynamic forms for attendee feedback and registration.

06

Timekeeping

Tools: Tempo for Jira. Accurate time tracking informs decision-making and capacity planning. Using Tempo Timesheets, BDQ enabled a client with over 500 developers to log time effectively for HMRC R&D tax credits, replacing manual systems with an auditable solution.

Customer success

Engaging a company you have no previous interactions with can be daunting, especially when important sensitive data and other security aspects are involved. So how do you know that we are a competent, trustworthy, reliable company?

Don't take our word for it — read what our customers say about working with us.

"BDQ set me up for success... I can't thank them enough."
— Susan Snipes, Owner & Principal Consultant, Employ HR Pro

"We're very happy, BDQ have done an amazing job!"
— Javid Khan, Co-Founder, CloudGuard

"Would I recommend BDQ? For sure! I trust them completely."
— Cintia Rivera, Senior Knowledge Manager & Standardisation Officer, Rainforest Alliance

"Working with the BDQ team was so seamless."
— Laura Studwell, Marketing Director (North America), Universal Robots

Why choose BDQ?

✓ Proven expertise — Proven expertise in customising industry-leading tools.
✓ Agile methodologies — Agile methodologies for rapid prototyping and delivery.
✓ Real-world case studies — Real-world case studies showcasing transformative success.

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Transform your workflows and drive success

Our commitment to tailored solutions ensures that your organisation benefits from tools optimised for your specific needs. By partnering with BDQ, you gain proven expertise, agile methodologies and real-world case studies that showcase transformative success. Explore how BDQ can help your industry achieve its full potential — contact us using the form to book a consultation and discuss your needs. Transform your workflows and drive success with our expert services.

Work management, tuned to your sector.

IT Service Management

Marketing

Recruitment

SaaS Migrations

Supporting diverse industries with BDQ's Solution Partners

How we support each sector

Marketing

IT Service Management (ITSM)

Recruitment

DevOps and Agile

Event Management

Timekeeping

Customer success

Why choose BDQ?

Transform your workflows and drive success

Not sure where to start? A 30-minute chat will.