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Solutions

Streamline costs. See everything.

Managing IT assets manually or with outdated tools means inefficiency, compliance risk and unplanned cost. Our ITAM solutions give you end-to-end visibility, automation and proactive alerts — through Lansweeper, GLPI and Device42, integrated with your ITSM.

Simplify IT asset tracking and reduce costs

Take control of your IT estate.

Managing IT assets manually or with outdated tools results in inefficiencies, compliance risks and unplanned costs. Our IT Asset Management (ITAM) solutions help organisations take control — providing end-to-end visibility, automation and proactive alerts through integrated platforms like Lansweeper, GLPI and Device42. Whether you're looking to manage hardware across global locations, automate license renewals or integrate asset data with your service desk, BDQ delivers scalable, high-impact ITAM services tailored to your needs.

Platforms we deliver on

IT Asset Management overview

Comprehensive ITAM, integrated with your ITSM

Key features.

Our ITAM solutions are designed to work hand-in-hand with service management platforms like Jira Service Management and HaloITSM, delivering a seamless experience from ticket creation to resolution and asset tracking.

Asset Lifecycle Management

Asset Lifecycle Management

Track IT assets from procurement to retirement. Our approach ensures you stay compliant, avoid overspending and make informed decisions based on complete lifecycle data.

  • Example — A new laptop is purchased, assigned to an employee and logged in Lansweeper. Over time, IT can see when the device was last serviced, when the warranty expires and when it's due for replacement — ensuring assets are tracked from day one to disposal.
Simplified Service Requests

Simplified Service Requests

Empower service desk users to reference assets directly when logging issues. This speeds up resolution, reduces miscommunication and enables automated routing.

  • Example — A staff member raises a support ticket in Jira Service Management about a slow computer. The system automatically links the request to the asset record, showing the model, specs and past issues — saving time and avoiding back-and-forth emails.
Proactive Management & Alerts

Proactive Management & Alerts

Avoid nasty surprises. Our ITAM platforms alert you ahead of license expirations, warranty end-dates and critical updates — minimising downtime and optimising your tech investments.

  • Example — An alert is triggered when antivirus software on a device lapses or a warranty is about to expire. IT is notified and can take action before the issue causes downtime or security risks.

Supported ITAM platforms

Leading tools for asset management.

We implement and support leading open-source and commercial ITAM tools that fit varying requirements — from discovery to cost control.

01

Lansweeper

Agentless asset discovery with a centralised inventory across hardware, software and users. Ideal for hybrid environments (on-prem and cloud).

  • License tracking — Software license tracking and unauthorised device detection.
  • Integrations — Seamless integrations with Jira, Halo, ServiceNow and Power BI.
02

GLPI

Powerful open-source ITAM with native ITSM features — asset tracking, ticketing and financial management in one platform.

  • Cost-effective — A great cost-effective alternative to proprietary systems.
  • Community-backed — Backed by the Teclib community and open integration options.
03

Device42

Scalable asset tracking for large environments (e.g. higher education, enterprises).

  • Dependency mapping — Visualise dependencies, support CMDB needs and manage large-scale infrastructure.
  • Freshworks — Recently acquired by Freshworks, suitable for data centre environments.
Webinar

Want to explore how open-source ITAM can save you costs?

Watch our webinar, hosted by Chris Bland (CEO & Co-Founder, BDQ) and Virginie Navard (Channel Manager, Teclib GLPI), with GLPI Demo.

Cut ITSM and ITAM Costs with Open Source →

Why BDQ?

Real expertise. Proven results.

We don't just "set up software" — we solve real problems through thoughtful consulting and implementation. With decades of experience delivering asset and service management solutions, we're known for our:

Outcome-Driven Consulting

We align your ITAM strategy with business goals — whether that's compliance, visibility or cost reduction.

Rapid Prototyping & Agile Delivery

Our AIM (Accelerated Implementation Methodology) approach ensures fast value delivery and early stakeholder feedback.

Integration Expertise

From Jira Service Management to Tempo and Halo, we know how to bring your tools together for maximum benefit.

Proven Results

Clients like CloudGuard and The Wine Society trust us to implement scalable ITSM/ITAM platforms, improving automation, visibility and cost-efficiency.

Flexible Engagement Options

From fixed-price implementations to enhancement hour support, we offer services that grow with your organisation.

Customer Success Stories

"We estimate 130% improvement in terms of workload and efficiency… a significant USD saving."

Laura Studwell, Marketing Director (North America) | Universal Robots

"We're very happy, BDQ have done an amazing job."

Javid Khan, Co-Founder | CloudGuard

"BDQ were really hands on. Their consultant was brilliant, and really knew his stuff."

Rhod Williams, Head of IT | The Wine Society

Trusted by teams worldwide

CloudGuard Universal Robots The Wine Society

Common questions

ITAM — frequently asked.

What is ITAM and why is it important?

IT Asset Management (ITAM) is the process of tracking and optimising the lifecycle of IT assets — from laptops to software licenses. It ensures compliance, cost savings and better decision-making.

How does ITAM integrate with my service desk?

Our solutions integrate directly with Jira Service Management, HaloITSM and other platforms, enabling users to select assets in tickets, automating workflows and improving resolution speed.

Can BDQ help with asset discovery in hybrid environments?

Yes. We implement tools like Lansweeper that support agentless scanning across on-prem and cloud infrastructures, delivering real-time asset data.

What's the ROI of ITAM?

Proper ITAM reduces audit risks, avoids unnecessary purchases and improves IT productivity. Clients often see savings through reclaimed licenses, reduced downtime and faster issue resolution.

Is open-source ITAM secure and scalable?

Yes. Open-source tools like GLPI offer robust functionality and can be made enterprise-ready with our support. They're flexible, cost-effective and ideal for organisations seeking to avoid vendor lock-in.

Book a 30-min consult

No deck. No sales pitch. Just a useful chat.

Tell us roughly what you’re facing. We’ll come back within one business day with thoughts, references, and a sense of whether we’re a good fit.

  • Free, no obligation
  • Direct line to a senior consultant
  • Honest assessment — we’ll say no if it’s not a fit

We respond within one business day. No spam, ever.

Let’s talk

Take control of your IT estate. End to end.

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