Go deeper
Jira Service Management, implemented properly
JSM is easy to switch on and hard to make excellent — the difference lives in the catalogue your requesters actually navigate, the portal th
Atlassian AI: Rovo, Intelligence and MCP, made actually useful
Atlassian ships AI capability at a pace most estates can't absorb — Rovo's search, chat and agents across your Jira and Confluence, Intellig
Also worth a read
Proof, not promises.
Wren Kitchens — JSM for HR
Wren Kitchens digitised complex HR processes using Jira Service Management and BDQ's Real Signature app, eliminating paper forms and enablin
Read story → AtlassianPartnerHero | Migration from Monday to Jira
PartnerHero enlisted BDQ to help unify their work management, by migrating their many Monday projects to Atlassian's Jira Work Management. T
Read story → AtlassianIAS Jira Service Management Solution
The IAS wanted to use Jira Service Management to assist with providing business services to external customers, as well as an IT service des
Read story →Set it up
Implementation done around who the tools actually serve — service desks, engineering teams, HR and business functions — with the configuration judgement that separates an estate people use from one they work around. We've been delivering Atlassian service management since 2016, back when it was Jira Service Desk Server. JSM implementation →
Get more from it
Most estates don't need more Atlassian; they need the Atlassian they own configured properly. The fixed-price JSM Health Check answers the questions a maturing estate should be asking — including the one we're unusually qualified to run: the Marketplace app-sprawl and licence audit, which in a mature Jira estate routinely pays for the Health Check by itself. The Health Check, in full → And if what you really want is a capable in-house admin, we train them — the right answer depends on your team, not our sales target.
Move it
Server and Data Center reach end of life on 28 March 2029, with licence gates arriving from 2026 — and Cloud is where the platform's future lives. We run the journey: fixed-price assessment, the app question answered honestly, trial migrations on refreshable clones, and a rehearsed cutover. Server & DC to Cloud →
Run it
Administration, upgrades, app estate care and improvement on one plan — dedicated Jira and Confluence admin support built for overloaded internal IT teams, whether or not you run a service desk at all. Atlassian PlatformCare →
Our apps
We don't just configure the Marketplace — we're in it: six BDQ apps, from e-signatures in Confluence to Jira cost governance, running in customer estates worldwide. The apps →
Proven, repeatedly
"It's cheaper and quicker to use an experienced Atlassian Solution Partner like BDQ than to do it internally."
— Aurora Commerce, BDQ Cloud migration customer
Whether you're implementing, rationalising, migrating or just stuck — a conversation costs nothing.
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