Real Customer Outcomes

Wren Kitchens — JSM for HR

Wren Kitchens digitised complex HR processes using Jira Service Management and BDQ's Real Signature app, eliminating paper forms and enabling secure,

CHC Helicopter — ServiceNow to HaloITSM

BDQ delivered a smooth transition from ServiceNow to HaloITSM for a major enterprise.

• 70% Estimated licensing cost saving
• 2 months Core migration completed in

Employ HR Pro streamlines global HR Services with BDQ and Asana

Employ HR Pro is a US consultancy that provides recruitment services and expert fractional global HR consulting to companies ranging from small busine

• 182.5 hrs Admin time saved per person, yearly

NAZ — Asana goal tracking

To make best use of funds, the NAZ has a strategic multi-year business plan, with goals to mark tangible achievements.

Universal Robots — Asana for marketing

The Americas Marketing Team faced the challenge of maximizing Asana's capabilities for campaign management, localisation, and collaboration on a globa

• 130% Estimated workload & efficiency gain
• 75,000 Cobots sold worldwide

PartnerHero | Migration from Monday to Jira

PartnerHero enlisted BDQ to help unify their work management, by migrating their many Monday projects to Atlassian's Jira Work Management. Their goal

IAS Jira Service Management Solution

The IAS wanted to use Jira Service Management to assist with providing business services to external customers, as well as an IT service desk.

Rainforest Alliance — Confluence Cloud

The Rainforest Alliance has an extremely large, mission critical Atlassian Confluence Server instance, with over a thousand users and 100's of GB of d

• 1,000+ Users migrated to Cloud
• 100's of GB Confluence data migrated

CloudGuard automation/integration Jira Service Management Cloud

CloudGuard wanted integration and automation improvements for Jira Software Management Cloud.

• 3 weeks Delivered, vs ~6 months in-house

JM Wills digital transformation with Jira and Confluence

JM Wills needed a high-quality, end-to-end workflow solution with exacting security standards - a digital transformation which would allow them to sca

• 160+ Corporate clients served

The Wine Society — JSM implementation

The Wine Society discuss their move to Jira Service Management, having improved visibility and reporting, and their thoughts on BDQ's implementation p

Aurora Commerce discuss their timely Server to Cloud migration and why they chose BDQ

Aurora Commerce discuss their timely Server to Cloud migration and why they chose BDQ

How EMR Settlement improved customer service by implementing Jira Service Desk with BDQ

How EMR Settlement improved customer service by implementing Jira Service Desk with BDQ

Improving test management & collaboration for wdPro Global's HRIS transformation programs

wdPro Global wanted to develop a platform which would help them manage work transparently and effectively with their customers and other third parties

Betway — Jira Service Desk ITSM

How BDQ worked with Betway to implement Jira Service Desk and provide an easy to use, reliable and proven IT Service Management system which can grow

• 95% Fewer open change items
• 30-40 → 1-2 Pending changes at any time

How Clarks are improving Demand Management within Global IT

Clarks enlisted BDQ's expertise to deploy Atlassian, maker of team collaboration and productivity software, to get more from their existing project ma

• 26 IT teams unified
• 200 Team members on the solution

Enabling controlled and secure information sharing with business partners using Confluence

2iC use Confluence extensively for communications between internal and external developers, and to provide product documentation and a knowledge base

Improving collaboration with offshore partners using Zephyr and Jira

Evolve wanted to improve how they manage test cases when working with their offshore testing partners.