Real Customer Outcomes

Wren Kitchens — JSM for HR

Wren Kitchens digitised complex HR processes using Jira Service Management and BDQ's Real Signature app, eliminating paper forms and enabling secure,

IAS Jira Service Management Solution

The IAS wanted to use Jira Service Management to assist with providing business services to external customers, as well as an IT service desk.

JM Wills digital transformation with Jira and Confluence

JM Wills needed a high-quality, end-to-end workflow solution with exacting security standards - a digital transformation which would allow them to sca

• 160+ Corporate clients served

The Wine Society — JSM implementation

The Wine Society discuss their move to Jira Service Management, having improved visibility and reporting, and their thoughts on BDQ's implementation p

How EMR Settlement improved customer service by implementing Jira Service Desk with BDQ

How EMR Settlement improved customer service by implementing Jira Service Desk with BDQ

Betway — Jira Service Desk ITSM

How BDQ worked with Betway to implement Jira Service Desk and provide an easy to use, reliable and proven IT Service Management system which can grow

• 95% Fewer open change items
• 30-40 → 1-2 Pending changes at any time

How Clarks are improving Demand Management within Global IT

Clarks enlisted BDQ's expertise to deploy Atlassian, maker of team collaboration and productivity software, to get more from their existing project ma

• 26 IT teams unified
• 200 Team members on the solution

Enabling controlled and secure information sharing with business partners using Confluence

2iC use Confluence extensively for communications between internal and external developers, and to provide product documentation and a knowledge base