AI-powered efficiency
Leverage Atomicwork's agentic automation to reduce manual effort and dramatically improve ticket resolution times.
Partners
Atomicwork partner services.
Accelerate IT transformation with AI-powered service management. Drive cost savings and boost productivity with Atomicwork — delivered by BDQ.
AI-powered service management
What is Atomicwork?
Atomicwork is a modern agentic service management platform that enables enterprises to streamline IT operations, reduce resolution times by up to 90%, and free teams to focus on strategic initiatives. As a trusted Atomicwork partner, BDQ delivers expert consulting, implementation and training services that help organisations get the most out of Atomicwork — fast. With operations in San Francisco, Singapore and India, Atomicwork is trusted by enterprises globally to enhance IT efficiency while improving the employee experience.
Key benefits
Key benefits of Atomicwork.
As a reseller of Atomicwork in the UK and the US, BDQ provides a complete package of software, implementation and ongoing support tailored to your organisation's needs, configured to align with your processes and maximise your ROI.
Real-time insights
Get meaningful dashboards and performance metrics to help IT and business leaders make smarter decisions, faster.
Exceptional employee experience
Deliver faster, more consistent support with a modern, unified portal that makes self-service simple.
Scalable for all departments
Extend Atomicwork beyond IT. We help you scale service management to HR, Finance and other business functions.
BDQ + Atomicwork services
Our services.
From discovery through to adoption, we help you get the most from Atomicwork.
01
Consulting and discovery
Understand the right fit for your organisation. We run targeted discovery workshops to uncover your goals and pain points, then design a plan to deliver fast, measurable outcomes with Atomicwork.
02
Implementation
Our experts configure Atomicwork to align with your ITSM processes, providing a fully functional, scalable service desk that automates manual tasks and accelerates resolutions.
03
Migration
Moving from another platform? We can manage seamless migrations, ensuring your data, workflows and knowledge base transition securely and efficiently to Atomicwork.
04
Training and adoption
We provide tailored training and drop-in sessions to ensure your teams understand how to make the most of Atomicwork's automation features, dashboards and integrations.
Why choose BDQ?
- ✓ Fast, fixed-price onboarding — Get up and running quickly with predictable costs.
- ✓ AI-driven service management expertise — Deep experience with AI-powered ITSM platforms.
- ✓ Scalable solutions — Tailored for your needs and ready to grow with you.
- ✓ Training, integrations and ongoing support — Enhancement support that lasts well beyond go-live.
- ✓ Certified expertise — Delivered by our ITSM-certified professionals.
- ✓ Proven processes — Transparent and agile ways of working.
- ✓ Global reach — Delivered remotely from our UK or US offices.
“It's cheaper and quicker to use an experienced solution partner like BDQ than to do it internally.”
— Aurora Commerce | BDQ Cloud Migration Customer
A proven partner
Digital transformation, delivered.
BDQ is a proven digital transformation partner specialising in scalable ITSM and work management solutions. We work closely with clients to understand their goals and implement practical, high-impact solutions using best-in-class platforms like Atomicwork. Our UK/US-based, remote-first team brings deep technical and consulting experience, with a focus on rapid discovery, fast delivery and long-term value. From enterprises to growing mid-market teams, BDQ helps organisations achieve scalable, cost-effective digital transformation.
Trusted by seasoned CIOs and modern service teams
Get in touch for a tailored demo or consultation with one of our Atomicwork experts.
Contact us using the form for more information about Atomicwork and our implementation services. You can also book a free consultation to discuss your Work Management needs.
Book a 30-min consult
No deck. No sales pitch. Just a useful chat.
Tell us roughly what you’re facing. We’ll come back within one business day with thoughts, references, and a sense of whether we’re a good fit.
- ✓ Free, no obligation
- ✓ Direct line to a senior consultant
- ✓ Honest assessment — we’ll say no if it’s not a fit