Skip to content
bdq . cloud

Platforms

HaloITSM & HaloPSA The flagship — complex workflows without enterprise cost. Atlassian Get more from the Atlassian you already own. Freshworks ITSM your team will actually use. GLPI Open-source ITSM, run properly. Lansweeper Discovery and ITAM feeding your CMDB.

Migrate

All migration services
ITSM migration Help desk and service desk moves — the method, the pricing, the lanes. ServiceNow migration Halo, Freshservice or JSM by fit — fixed-price assessment. Cherwell end of life End of life 31 Dec 2026 — Halo, Freshservice or JSM by fit. Atlassian Server & DC → Cloud Data Center end of life 28 March 2029 — assessed, the app estate rationalised, run properly. HaloITSM migration The full method, from any source. Test tool migration Cases, cycles, history and attachments — TestRail, TestRay and more into Zephyr.

PlatformCare

Atlassian PlatformCare Halo PlatformCare GLPI PlatformCare Freshservice PlatformCare

Featured

Wren Kitchens

Wren Kitchens — JSM for HR

Read the story →

Customer stories across migration, ITSM, work management and automation.

All success stories →

Content

Blog & Insights Practical writing on service-management strategy. Knowledge Hub ITSM, ESM and migration guides. Training courses Jira, JSM and Zephyr courses — public, private or on site. Webinars & Events Live and on-demand sessions.

Guides

What is ITSM? What is ESM? Atlassian Cloud Migration FAQ BDQ Support Portal ↗

About

Partners Our Apps Software Reselling Contact

Topic

Automation

Articles, guides and customer stories on Automation from the BDQ team.

Blog

Atlassian's New Usage-Based Pricing: What It Means for You

7 September 2026

Atlassian is rolling out usage-based pricing for AI and automation from December 2026. Here's what's changing, what it costs, and how to pre

Read → Blog

Atlassian’s AI Browser for Work: Game-Changer or Novelty?

8 September 2025

Atlassian is building an AI browser for work. Explore what this means, key features to expect, and how it could transform your team's digita

Read → Blog

Atlassian AI & Rovo Updates: Smarter Search, Deep Research, and More

26 August 2025

Discover Atlassian's July AI & Rovo updates: from smart triage to Deep Research reports in minutes. Explore new features to boost productivi

Read → Blog

HaloITSM Q2 2025: Practical Enhancements That Make a Difference

18 July 2025

Discover HaloITSM's Q2 2025 updates: AI ticket linking, risk scoring, asset tools & more to streamline ITSM and boost service efficiency

Read →

Need a hand?

Working on something around Automation?

Talk to a consultant

We use cookies to keep the site working and to power features like our live chat. Analytics are cookieless. See our privacy policy.