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Notes from the field.
Migration playbooks, ITSM tips, Atlassian release notes worth knowing about, and the occasional honest take on the platform landscape.
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GLPI 11.0.8 and 10.0.26 Released: Why You Should Update Now
29 June 2026
GLPI 11.0.8 and 10.0.26 fix critical security vulnerabilities. Learn what's changed, why the updates matter, and where to download them.
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From ITSM to ESM with HaloITSM: Scaling Service Management
9 March 2026
Learn how organisations expand from ITSM to enterprise service management (ESM) using HaloITSM to improve visibility, collaboration, and ser
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What’s New in GLPI 11: Key Features & ITSM Improvements
7 October 2025
Discover the top features in GLPI 11, from 2FA to webhooks. Learn how the latest ITSM upgrade improves workflows and boosts security.
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Atlassian Ends Data Center: What It Means & What to Do Next
9 September 2025
Atlassian is ending Data Center in 2029. Learn what this means and how to prepare your migration to Atlassian Cloud with expert guidance.
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Atlassian’s AI Browser for Work: Game-Changer or Novelty?
8 September 2025
Atlassian is building an AI browser for work. Explore what this means, key features to expect, and how it could transform your team's digita
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BDQ Partners with Freshworks to Deliver Smarter Service Solutions
29 August 2025
BDQ joins forces with Freshworks to offer AI-powered service solutions with expert-led implementations, licensing, and support
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