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Notes from the field.

Migration playbooks, ITSM tips, Atlassian release notes worth knowing about, and the occasional honest take on the platform landscape.

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Featured

12 June 2026

How to Know If Your ITSM Tooling Is Holding You Back

Is your ITSM tool slowing your IT team down? Learn the warning signs and how modern service desk platforms improve reporting, automation and efficiency.

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guest-post

Mitigating Common Defects Found While Product Testing

7 February 2017

In this guest blog Sanjay Zalavadia, VP of Client Services at Zephyr, describes how to mitigate common defects found while product testing.

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GitLabs' database incident

2 February 2017

A quick review of Gitlab's recent outage

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Controlled & secure information sharing using Conﬂuence

23 January 2017

2iC Case Study - BDQ

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How to improve cycle time for performance testing

12 January 2017

In this guest blog Sanjay Zalvadia, VP of Client Services at Zephyr, shares three key tips to improve cycle time for performance testing

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Happy New Year 2017

5 January 2017

We take a minute to the grateful for the year just gone and look forward to the year ahead

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Webinar: How teams work smarter with Atlassian HipChat

22 November 2016

We asked what you'd like to webinars on and you answered - announcing our next webinar will discuss HipChat - Atlassian's innovative team ch

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