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Notes from the field.
Migration playbooks, ITSM tips, Atlassian release notes worth knowing about, and the occasional honest take on the platform landscape.
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Building an AI ROI Roadmap for Service Teams
18 March 2026
Build an AI ROI roadmap for service teams. Learn how to prioritise use cases, improve efficiency, and scale AI for measurable results.
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Automate Recurring Workflows in Asana with Scheduled Triggers
10 March 2026
Learn how Asana Scheduled Triggers automate recurring tasks, status updates, and reminders to save time and improve workflow efficiency.
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From ITSM to ESM with HaloITSM: Scaling Service Management
9 March 2026
Learn how organisations expand from ITSM to enterprise service management (ESM) using HaloITSM to improve visibility, collaboration, and ser
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Asana’s AI Growth: What It Means for Modern Work Management
5 March 2026
Discover how Asana’s AI expansion and growth signal the future of work management and how organisations can improve collaboration and produc
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What’s New in HaloITSM: Q4 2025 Product Updates
3 March 2026
Discover the latest HaloITSM Q4 2025 updates, including AI enhancements, portal improvements, reporting upgrades and smarter SLA visibility.
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Attachment Manager for Asana Is Now Free
26 February 2026
Attachment Manager for Asana, built in-house by BDQ, is now free. Improve file visibility and explore bespoke work management app developmen
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