Blog
Notes from the field.
Migration playbooks, ITSM tips, Atlassian release notes worth knowing about, and the occasional honest take on the platform landscape.
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The True Cost of Complexity in Business Operations
13 November 2025
Discover how software complexity is costing businesses time, money, and talent - and what you can do to streamline and grow.
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How to Keep Your On-Premise Service Management Running Strong
21 October 2025
Stay supported on-prem. Explore service management for GLPI, HaloITSM & more - even after vendor support ends. Get expert help from BDQ.
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Ditch Spreadsheet Chaos: How Asana Unifies Strategy and Execution
15 October 2025
Discover how Asana helps teams replace chaotic spreadsheets with streamlined, goal-driven workflows for better visibility, reporting, and co
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Why Layering AI over Broken Workflows Causes Burnout
13 October 2025
Most AI failures in IT service stem from forcing it into bad processes. Learn why redesign matters - and where to start.
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What’s New in GLPI 11: Key Features & ITSM Improvements
7 October 2025
Discover the top features in GLPI 11, from 2FA to webhooks. Learn how the latest ITSM upgrade improves workflows and boosts security.
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Is Your SaaS Data Really Safe? Why Resilience Gaps Persist in 2025
1 October 2025
Explore key findings from the 2025 HYCU SaaS Resilience Report and learn how to close SaaS data protection gaps before it's too late.
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