Blog
Notes from the field.
Migration playbooks, ITSM tips, Atlassian release notes worth knowing about, and the occasional honest take on the platform landscape.
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ITSM on a Budget: How to Cut Costs Without Sacrificing Service Quality
25 March 2025
Discover how to optimise ITSM tools like Jira, HaloITSM, & Monday for value, not complexity—cut hidden costs & choose the right-fit solution
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ITSM Success: Configuration and Processes Are Key
24 March 2025
Discover why strong configuration and process are essential to successful ITSM deployments - and how BDQ helps you get both right
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How an ITIL Assessment Transformed My Approach to Work Management
20 March 2025
Discover how an ITIL assessment transformed my work management approach, shifting from fear to a framework for continual improvement and suc
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Switching ITSM Tools? Why MSPs Are Moving to HaloITSM – Fast
20 March 2025
MSPs are switching to HaloITSM for flexibility, automation, and seamless integrations. Learn why and how BDQ ensures a smooth transition. Re
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The Role of Automation and AI In IT Service Management
19 March 2025
Boost ITSM with AI! Learn how automation & AI-driven insights enhance efficiency, predict issues, and optimize workflows. Discover BDQ’s tai
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Introducing CostGuard: Taking Control of Project Budgets in Jira
18 March 2025
Bridge the gap between Jira tasks and project budgets with CostGuard - track, manage, and control costs seamlessly inside Jira
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