Blog
Notes from the field.
Migration playbooks, ITSM tips, Atlassian release notes worth knowing about, and the occasional honest take on the platform landscape.
Subscribe for monthly updates:
Get the newsletter →
ITSM Success: Configuration and Processes Are Key
24 March 2025
Discover why strong configuration and process are essential to successful ITSM deployments - and how BDQ helps you get both right
Read post →
How an ITIL Assessment Transformed My Approach to Work Management
20 March 2025
Discover how an ITIL assessment transformed my work management approach, shifting from fear to a framework for continual improvement and suc
Read post →
Switching ITSM Tools? Why MSPs Are Moving to HaloITSM – Fast
20 March 2025
MSPs are switching to HaloITSM for flexibility, automation, and seamless integrations. Learn why and how BDQ ensures a smooth transition. Re
Read post →
The Role of Automation and AI In IT Service Management
19 March 2025
Boost ITSM with AI! Learn how automation & AI-driven insights enhance efficiency, predict issues, and optimize workflows. Discover BDQ’s tai
Read post →
Introducing CostGuard: Taking Control of Project Budgets in Jira
18 March 2025
Bridge the gap between Jira tasks and project budgets with CostGuard - track, manage, and control costs seamlessly inside Jira
Read post →
Your Experience is Your Superpower - If You Use It Right
13 March 2025
BDQ USA's General Manager, Bradley Hartman shares how you, like him, can use your experiences to grow and enhance your personal and professi
Read post →