Topic
ITSM
Articles, guides and customer stories on ITSM from the BDQ team.
The Real Cost of ITSM: What Should You Compare?
11 October 2026
The licence price is only part of the story. Learn how to assess the true lifecycle cost of an ITSM platform, from pricing models to exit co
Read → BlogCherwell End of Life: Your Last-Minute Migration Plan for 2026
5 October 2026
Cherwell end of life is 31 December 2026. Learn what happens next, compare Cherwell alternatives and plan a fast, low-risk ITSM migration.
Read → BlogLansweeper Classic in Maintenance Mode: What On-Prem Users Need to Know
20 September 2026
Several Lansweeper Classic modules are now in maintenance mode. Here's what's changing, what isn't, and how to plan your ITSM roadmap.
Read → BlogHelp Desk Vendor Lock-In: Is It Really Hard to Switch?
30 August 2026
Help desk vendor lock-in can make switching feel risky. Learn what creates lock-in and how to plan a smoother ITSM migration.
Read → BlogWhat’s New in GLPI 11: Key Features & ITSM Improvements
7 October 2025
Discover the top features in GLPI 11, from 2FA to webhooks. Learn how the latest ITSM upgrade improves workflows and boosts security.
Read → BlogBDQ Partners with Freshworks to Deliver Smarter Service Solutions
29 August 2025
BDQ joins forces with Freshworks to offer AI-powered service solutions with expert-led implementations, licensing, and support
Read → BlogHaloITSM Q2 2025: Practical Enhancements That Make a Difference
18 July 2025
Discover HaloITSM's Q2 2025 updates: AI ticket linking, risk scoring, asset tools & more to streamline ITSM and boost service efficiency
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