Topic
ITSM
Articles, guides and customer stories on ITSM from the BDQ team.
What’s New in GLPI 11: Key Features & ITSM Improvements
7 October 2025
Discover the top features in GLPI 11, from 2FA to webhooks. Learn how the latest ITSM upgrade improves workflows and boosts security.
Read → BlogAtlassian, Freshworks, Halo & monday: Gartner Magic Quadrant 2025
29 September 2025
Learn why Atlassian and Asana were named Leaders in Gartner’s 2025 Magic Quadrants - and what that means for your tool selection strategy.
Read → BlogMeasuring IT Sustainability with GLPI Carbon by Teclib
22 September 2025
Track IT emissions with Teclib’s GLPI Carbon plugin. Measure GHG, energy use & resource impact to support sustainable IT and ESG goals.
Read → BlogBDQ Partners with Freshworks to Deliver Smarter Service Solutions
29 August 2025
BDQ joins forces with Freshworks to offer AI-powered service solutions with expert-led implementations, licensing, and support
Read → BlogHaloITSM Q2 2025: Practical Enhancements That Make a Difference
18 July 2025
Discover HaloITSM's Q2 2025 updates: AI ticket linking, risk scoring, asset tools & more to streamline ITSM and boost service efficiency
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