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Customer Success Stories

Real Customer Outcomes

Proven digital transformation expertise. Explore how organisations — including Clarks, Wren Kitchens, Betway, CHC Helicopter and Rainforest Alliance — transformed service delivery, collaboration, automation and operational efficiency with BDQ.

Proven digital transformation expertise across ITSM, work management, collaboration and automation.

wren-kitchens-case-study-featured-1200x628.webp Wren Kitchens

Wren Kitchens — JSM for HR

Wren Kitchens digitised complex HR processes using Jira Service Management and BDQ's Real Signature app, eliminating paper forms and enabling secure,

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partnerhero-featured-1280x720.webp PartnerHero

PartnerHero | Migration from Monday to Jira

PartnerHero enlisted BDQ to help unify their work management, by migrating their many Monday projects to Atlassian's Jira Work Management. Their goal

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ias-featured-image-1280x720.webp International Aid Society

IAS Jira Service Management Solution

The IAS wanted to use Jira Service Management to assist with providing business services to external customers, as well as an IT service desk.

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rainforest-alliance-case-study-1280x720.webp Rainforest Alliance

Rainforest Alliance — Confluence Cloud

The Rainforest Alliance has an extremely large, mission critical Atlassian Confluence Server instance, with over a thousand users and 100's of GB of d

  • 1,000+ Users migrated to Cloud
  • 100's of GB Confluence data migrated
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cloudguard-featured-image-1280x720.webp CloudGuard

CloudGuard automation/integration Jira Service Management Cloud

CloudGuard wanted integration and automation improvements for Jira Software Management Cloud.

  • 3 weeks Delivered, vs ~6 months in-house
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jmwills-case-study-featured-image-1280x720.webp JM Wills

JM Wills digital transformation with Jira and Confluence

JM Wills needed a high-quality, end-to-end workflow solution with exacting security standards - a digital transformation which would allow them to sca

  • 160+ Corporate clients served
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the-wine-society-case-study-1200x630.webp The Wine Society

The Wine Society — JSM implementation

The Wine Society discuss their move to Jira Service Management, having improved visibility and reporting, and their thoughts on BDQ's implementation p

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aurora-featured-image.webp Aurora Commerce

Aurora Commerce discuss their timely Server to Cloud migration and why they chose BDQ

Aurora Commerce discuss their timely Server to Cloud migration and why they chose BDQ

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emr-settlement-case-study----featured-image.webp EMR Settlement

How EMR Settlement improved customer service by implementing Jira Service Desk with BDQ

How EMR Settlement improved customer service by implementing Jira Service Desk with BDQ

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betway-case-study---featured-image.webp Betway

Betway — Jira Service Desk ITSM

How BDQ worked with Betway to implement Jira Service Desk and provide an easy to use, reliable and proven IT Service Management system which can grow

  • 95% Fewer open change items
  • 30-40 → 1-2 Pending changes at any time
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clarks-case-study----featured-image.webp Clarks

How Clarks are improving Demand Management within Global IT

Clarks enlisted BDQ's expertise to deploy Atlassian, maker of team collaboration and productivity software, to get more from their existing project ma

  • 26 IT teams unified
  • 200 Team members on the solution
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2ic-case-study---featured-image.webp 2iC

Enabling controlled and secure information sharing with business partners using Confluence

2iC use Confluence extensively for communications between internal and external developers, and to provide product documentation and a knowledge base

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