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bdq . cloud

Platforms

HaloITSM & HaloPSA The flagship — complex workflows without enterprise cost. Atlassian Get more from the Atlassian you already own. Freshworks ITSM your team will actually use. GLPI Open-source ITSM, run properly. Lansweeper Discovery and ITAM feeding your CMDB.

Migrate

All migration services
ITSM migration Help desk and service desk moves — the method, the pricing, the lanes. ServiceNow migration Halo, Freshservice or JSM by fit — fixed-price assessment. Cherwell end of life End of life 31 Dec 2026 — Halo, Freshservice or JSM by fit. Atlassian Server & DC → Cloud Data Center end of life 28 March 2029 — assessed, the app estate rationalised, run properly. HaloITSM migration The full method, from any source. Test tool migration Cases, cycles, history and attachments — TestRail, TestRay and more into Zephyr.

PlatformCare

Atlassian PlatformCare Halo PlatformCare GLPI PlatformCare Freshservice PlatformCare

Featured

Wren Kitchens

Wren Kitchens — JSM for HR

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Customer stories across migration, ITSM, work management and automation.

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Content

Blog & Insights Practical writing on service-management strategy. Knowledge Hub ITSM, ESM and migration guides. Training courses Jira, JSM and Zephyr courses — public, private or on site. Webinars & Events Live and on-demand sessions.

Guides

What is ITSM? What is ESM? Atlassian Cloud Migration FAQ BDQ Support Portal ↗

About

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Customer Success Stories

Real Customer Outcomes

Proven digital transformation expertise. Explore how organisations — including Clarks, Wren Kitchens, Betway, CHC Helicopter and Rainforest Alliance — transformed service delivery, collaboration, automation and operational efficiency with BDQ.

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Proven digital transformation expertise across ITSM, work management, collaboration and automation.

chc-helicopter-case-study-1200x628.webp CHC Helicopter

CHC Helicopter — ServiceNow to HaloITSM

BDQ delivered a smooth transition from ServiceNow to HaloITSM for a major enterprise.

  • 70% Estimated licensing cost saving
  • 2 months Core migration completed in
Read the story ur-headline-image-1200x628.webp Universal Robots

Universal Robots — Asana for marketing

The Americas Marketing Team faced the challenge of maximizing Asana's capabilities for campaign management, localisation, and collaboration on a globa

  • 130% Estimated workload & efficiency gain
  • 75,000 Cobots sold worldwide
Read the story betway-case-study---featured-image.webp Betway

Betway — Jira Service Desk ITSM

How BDQ worked with Betway to implement Jira Service Desk and provide an easy to use, reliable and proven IT Service Management system which can grow

  • 95% Fewer open change items
  • 30-40 → 1-2 Pending changes at any time
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