Monday.com has introduced something new and intriguing into the work management landscape: Monday Magic - an AI-powered solution builder that promises to reshape how users design, deploy, and manage their workflows on the Monday.com platform. But what does that really mean for you - the project managers, IT teams, service providers, and strategic leaders looking to streamline operations?
This post unpacks what Monday Magic is, how it can be applied by BDQ’s client personas, how Monday is addressing AI security concerns, and answers some key FAQs that potential users may have.
Monday Magic is an AI-native layer built directly into Monday.com. It allows users to create entire workflows and dashboards using natural language prompts - no need to drag, drop, or script complex automations. From building campaign planners to IT helpdesk systems, Monday Magic uses advanced AI to understand your intent and instantly generate a custom solution.
The focus is on speed, flexibility, and accessibility, empowering teams to get from idea to implementation in seconds rather than days.
For BDQ’s clients across industries and departments, Monday Magic offers distinct advantages:
Imagine typing: “Create a campaign tracking board with approvals, deadlines, and dependencies” - and watching Monday Magic generate a full solution with automations, team assignments, and reporting widgets.
BDQ clients like Universal Robots have already benefited from custom marketing campaign systems designed in Monday. With Monday Magic, that setup becomes faster, allowing local and HQ teams to localize, manage, and report on campaigns with less manual setup.
AI can now build IT ticketing systems in moments. Just type “I want a service desk that categorizes incoming requests, assigns them based on urgency, and sends reminders for overdue tickets” - and Monday Magic will do it.
This is ideal for organisations looking to move away from fragmented email-based tracking toward scalable service management platforms - something BDQ supports through Monday.com implementation and training.
For teams with complex interdependencies (common in manufacturing, software, and logistics), Monday Magic can quickly generate Gantt-style planning boards, reporting dashboards, and automation that ensures accountability - even suggesting metrics to track progress and bottlenecks.
Of course, with great AI power comes great scrutiny - especially when it comes to sensitive business data. Monday.com directly addresses security concerns with clear policies:
No customer data is used to train AI models - ensuring that your internal data and workflows stay confidential.
Monday Magic uses secure, enterprise-grade infrastructure to protect data integrity and comply with data protection regulations like GDPR and SOC 2.
Users have full control over what data is inputted into AI prompts and which features are activated.
This provides essential peace of mind for BDQ’s enterprise clients and public sector users alike, who rely on Monday.com to manage confidential operational processes.
Here are a few key highlights from the Monday Magic FAQ section:
For more FAQs and information on getting started with Monday Magic, including screenshots, you can read this Monday article.
AI-enabled work management isn’t a novelty anymore - it’s an expected productivity enabler. Monday Magic brings AI capabilities directly into a platform that teams already trust and use, letting users focus on strategy and execution, not configuration.
If your team is spending time building systems from scratch or duplicating processes across departments, Monday Magic can serve as a force multiplier - particularly when paired with a well-planned implementation strategy led by a certified Monday.com solution partner like BDQ.