Atlassian Approved Training Provider:

Learn how to get the most from your Atlassian tools

 

Upcoming Courses:

JIRA Admin Part 1 & 2 

20% discount available for the last few spaces
Summary

This two-day training bundle consists of the Atlassian Approved JIRA Admin training courses designed for new or intermediate JIRA administrators. These courses are delivered in London by BDQ who are an Atlassian Approved Training Provider.

  • Get an in-depth knowledge of how to administer and configure JIRA
  • Know how to tailor JIRA to your organisation's requirements
  • Run your organisation's JIRA instances efficiently
  • Use JIRA's reporting features effectively
  • Configure custom fields and permissions
  • Customise workflows to match business processes

 

Dominic Bush, CTO & Co-founder of BDQ has been actively using the JIRA products for a number of years, and has an in-depth knowledge of the tools and how they can be configured to provide the maximum return on your investment.

 

1st & 2nd August 2017, London - 20% Discount available for the last few spaces

17th & 18th October 2017, London

 

 

JIRA Essentials & Getting Started with Confluence

Summary

JIRA Essentials is a half day course. Attendees will learn how JIRA is organised and gain hands-on experience working with the JIRA application by performing the most common tasks. Attendees work through real-life scenarios using a preconfigured instance of JIRA. By logging in to JIRA as users with various job roles and JIRA roles, attendees gain an understanding of who typically performs which tasks and why.

 

3rd October 2017, London

 

JIRA Administration: Getting a service desk up and running

Summary

This course gives you a solid introduction to getting a service desk up and running using JIRA Service Desk. You'll get hands-on experience performing the most crucial configuration tasks to set up your service desk. Topics include configuring and branding your customer portal, creating queues and SLAs for your service team, linking a knowledge base, adding participants, and automating your service desk. The course includes a variety of business use cases to assist you in understanding JIRA Service Desk administration, and best practices are emphasised for each topic.

 

19th October 2017, London

 

 

 

Our training courses can be held publicly, privately or on site. For alternative dates, locations or custom pricing for multiple courses/attendees, please contact us for more information: enquiries@bdq.cloud

Eventbrite - Atlassian JIRA Admin Training - Part 1 & 2

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